eAppSys Limited

eAppSys Oracle SCM Cloud Setup and Migration Services

eAppSys Services comprises a purpose built templated accelerated services which include Implementation, development, Upgrade, Support, Reporting, Integration, Enhancements, Training, Data Migration and Consultancy. These Services all designed specifically to facilitate the rapid and agile delivery of Oracle SaaS application Services for ERP, HCM, EPM for UK Public Sector.

Features

  • Crafted solution, for the needs of Public sector organisations
  • Affordable & Flexible Commercial Models
  • Full design, implementation, upgrade, migration, testing and support services
  • Upgrade or replacement of legacy applications
  • Oracle Cloud implementation services for the full project lifecycle
  • Provide resources to setup, configure, integrate Oracle Cloud applications
  • Seasoned resources to set-up, configure, integrate Oracle ERP Cloud
  • Automate integration between Oracle ERP Cloud and other applications
  • Post Go-Live assistance for issue resolution and optimisation of services

Benefits

  • Templated approach to guide customers through a recommended setup
  • Q&A document to unearth customer requirement across ERP Cloud
  • Competitive pricing for low cost cloud implementation.
  • Improve efficiency through standard business processes
  • Help to replace, improve and extend current functionality
  • Drop IT spend by moving to the Oracle Cloud
  • Provide improved management information reporting
  • Pricing options: Fixed Price and Time & Materials
  • Experienced applications management providing testing and continuous improvement services
  • Effortlessness integration of front and back offices

Pricing

£350 to £1100 per person per day

  • Education pricing available

Service documents

G-Cloud 11

568342204566624

eAppSys Limited

Praveen Baddam

+447939260630

praveen.baddam@eappsys.com

Planning

Planning
Planning service Yes
How the planning service works EAppSys Oracle SCM Cloud Setup and Migration Services provides a detailed planning service as part of any scope of Implementation service we provide. This will involve an onsite engagement during discovery phase with the incumbent project team to understand the implementation project plan and provide the Implementation plan to fit within guidelines of overall project plan. Details of our approach and methodology will be provided during the discovery phase of the project. Our seasoned cloud experts will use their experience to provide the client with suggestions & advice regarding the planning in Impact assessments, Costing, Fit-Gap analysis, Risks & Mitigation's, Best practices, Proven methodologies and infrastructure planning.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Oracle HCM Cloud
  • Oracle ERP Cloud
  • Oracle EPM Cloud
  • Oracle Talent Management Cloud
  • Oracle Learning Cloud
  • Oracle SCM Cloud
  • Oracle Service Cloud
  • Oracle Performance Management Cloud
  • Oracle Ebuisness Suite On premise

Training

Training
Training service provided Yes
How the training service works EAppSys offers Training Services that can be tailored to the specific clients needs. This training can be for Users/Train the Trainers/Lead SME's/other. To ensure the quality, All our trainers are trained practitioners. We deliver the trainings from client locations, Our offices or remotely via online tools.
Training is tied to specific services Yes
Services the training service works with
  • Oracle HCM Cloud
  • Oracle ERP Cloud
  • Oracle EPM Cloud
  • Oracle Talent Management Cloud
  • Oracle Learning Cloud
  • Oracle Service Cloud
  • Oracle Performance Management Cloud

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works A key part of our planning which includes understanding the your current IT requirements during discovery phase and providing all options for companies migrating to the cloud to enable new levels of digital services/processes across the organization. we manage the Journey to Cloud migration by our implementation, enhancing applications, building new cloud applications, migrating legacy data, cloud support services and by training.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Oracle ERP Cloud
  • Oracle HCM Cloud
  • Oracle EPM Cloud
  • Oracle Talent Management Cloud
  • Oracle Learning Cloud
  • Oracle SCM Cloud
  • Oracle Service Cloud
  • Oracle Performance Management Cloud

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works EAppSys is an ISO9001 registered organisation and our services comprises Testing & Quality Management, Control procedures and processes for our data migration framework
we provide test plans for each testing phase ( SIT, UAT, Dry Run, Live) , utilizing Jira to plan and track all test scenarios and defects. Providing Management reports and self assessment report at end of each phase or each milestone. with regards to the performance/infrastructure/patching of cloud applications will be provided by Oracle.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
  • Other
Other security services
  • Identity Management
  • Application data security
Certified security testers No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by a third-party organisation
How the support service works Oracle Cloud Support Services;
Oracle Cloud Applications Application Support;
Understanding new release functionality;
SaaS & PaaS Technical Configuration Support;
Customizations and Enhancements deployments;
Cloud Administration across platforms;
Third-Party Systems Integrations;
Cloud Analytics Integration (OBIA and Other third party tools);
Liaising with Oracle for periodic upgrades and testing;
Incident management as per SLA adherence and dashboards;
Knowledge Management;
Knowledge Transition;
Training and Tier 2/3 support and Tier if required;

Service scope

Service scope
Service constraints We work remotely during UK working hours. If required, we can extend this to cover other geographical areas or other flexible hours which can tailored to each individual client requirement.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Business Support Services - 09:00 - 17:00 Monday to Friday.
Weekend and Bank Holiday can be supported if agreed prior.
Severity/Priority 1 Response within 30 mins
Severity/Priority 2 Response with in 2 hours
Severity/Priority 3 Response within 4 hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support No
Web chat support No
Support levels All of our support is provided and priced based on the requirements of the customer. The Service is supported by a support team including Account Service Managers.
we offer below commercial models
Fixed price/ On demand/ Pay As you go
(see Pricing Template)

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Oracle

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1100 per person per day
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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