Tricostar Software Ltd

Tricostar Court / Document Bundling

TDB 100% web-based available to any team that needs to bundle large numbers of documents (such as ready for court, contracts or as part of tenders), providing one auto-created index. Available as a stand-alone application, either hosted or in-house, and/or linked to SharePoint or existing file or matter management system.

Features

  • 100% web based solution
  • Auto-indexing, auto re-sectioning and auto page numbering
  • Full revision history
  • Late document insertion
  • Fast collation of bundles
  • Multiple index templates
  • Drag and drop for document manipulation
  • Stand alone or case management integrated

Benefits

  • Large savings on staff costs
  • Quicker bundle preparation and reindexing
  • Access from multiple devices
  • Assists departments move to a paperless environment
  • Server based installation speeds up implementation time
  • Reduce human error in collation of bundles
  • Eliminate photocopying and printing costs
  • Reduce storage costs

Pricing

£150 to £150 per licence per year

  • Excluding VAT
  • Minimum contract period: Year
  • Trial option available

Service documents

G-Cloud 8

567859362544310

Tricostar Software Ltd

Jeffrey Lawler

0208 2922660

jpl@tricostar.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability Our service desk is manned Monday to Friday, 9.00am to 5.30pm excluding Bank Holidays
Standard support response times Subject to severity of issue between 1 to 4 hours
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included No
Service offboarding process included No

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported No
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time From 1 to 5 days
Service deprovisioning time Subject to data requirement

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • .net
  • C#
  • •Visual Studio

API access

API access
Name Content
API access available and supported Yes
API type SOAP

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s) Microsoft Partner

Identity standards

Identity standards
Name Content
Identity standards your service uses
  • SAML
  • XML

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 2
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Legacy SSL or TLS (HTTPS or VPN)

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location
  • UK
  • EU
Assured by contractual commitment
Data management location UK
Legal jurisdiction of service provider UK
Datacentre protection Yes
Data-at-rest protection
  • Other encryption
  • Secure containers, racks or cages
  • Physical access control
Secure data deletion Other erasure process
Service availability 99.9, assured by contractual commitment

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Private cloud
Type of consumer Only government consumers
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework Yes

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and password
  • Username and strong password/passphrase enforcement
  • Other mechanism

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method
  • Corporate/enterprise devices
  • Partner devices
Training Yes
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