IMD GROUP LTD

Systems Engineering & Enterprise Architecture - Capability Overview

IMD’s Systems Engineering (SE) and Enterprise Architecture (EA) service helps our customers understand the requirements and benefits of change throughout the lifecycle and ensures any change is fully integrated with all parts of their organisation. SE and EA helps to understand relationships between an organisation’s people, processes, information and infrastructure.

Features

  • Requirements Engineering
  • Requirements Management
  • Integrated Test, Evaluation and Acceptance
  • Benefits Analysis
  • Business Analysis
  • Systems Analysis
  • Risk Management
  • Systems Engineering
  • Business and Solution Modelling
  • Enterprise Architecture

Benefits

  • Ensures thorough capture, analysis, prioritisation and testing of requirements
  • Manages solution development, change control and benefits management
  • Ensures quality measures are met and user requirements satisfied
  • Strengthen Business Case and help realise extent of project’s success
  • Understand the context, identify needs and relationships across the organisation
  • Understand the technological, procedural and cultural relationships
  • Help to minimise threats and maximise opportunities
  • Clearly define customer needs
  • Determine the significant factors that define the cost and risk
  • Helps to define the project’s scope and identify creep

Pricing

£330 to £1200 per person per day

  • Education pricing available

Service documents

G-Cloud 11

566753231089996

IMD GROUP LTD

Graham Joyce

07747622499

graham.joyce@imd-group.co.uk

Planning

Planning
Planning service Yes
How the planning service works IMD can support the planning stage of a cloud implementation project by supporting our customers with the identification, elicitation and analysis of requirements. IMD will engage with stakeholders to establish their needs and wants in order to help prioritisation and the identification of trade space. In addition, IMD can strengthen a Business Case by helping our customer thoroughly understand the intended benefits, the impacts and relationships across the organisation and, the scope of the project.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works As part of the SE and EA service, IMD can provide tailored SE and EA training for individuals and teams in conjunction with coaching and mentoring by our deployed consultants, or as a standalone offering through our talent management capabilities. The accredited training delivered by IMD offers courses such as ITIL, APMG International Managing Benefits or PRINCE2 (and other) certifications. This ensures best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works IMD’s SE and EA capabilities can be used to guarantee that during service design the technological, procedural and cultural impacts across the organisation have been considered. This will help ensure an effective and efficient transition to a cloud service.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works IMD’s SE and EA service provides our customers with integrated test, evaluation and acceptance activities. This will ensure that the service design is able to provide the intended benefits at the quality criteria identified in the requirements documentation. We will ensure that the right system is delivered to the right specification.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None specific to this service.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels For each engagement through GCloud, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services. 
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service. 
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed. 
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £330 to £1200 per person per day
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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