1Spatial Group Ltd

1Spatial Cloud Software Services

Utilising its world class expertise in the management spatial data, 1Spatial is committed to delivering maximum value to its clients through the delivery of innovative solutions. The 1Spatial cloud software service designs and builds geospatial, GIS or mapping-data applications in the cloud with focus on automation and data quality.

Features

  • World class industry expertise and insight into the geospatial sector
  • Innovative solutions delivered on ‘best of breed’ products
  • Solutions built on patented automated rules-based data management applications
  • Automated data validation, cleaning, transformation and enhancement for your data
  • Automated workflow to efficiently plan, maintain and publish your data
  • Solutions to manage and maintain 2D and 3D spatial data
  • Design and build automated data quality and data governance processes
  • Design and build geospatial, GIS or mapping-data cloud applications
  • Rules based data integration across data estate
  • Simple configuration for user access control and data quality dashboards

Benefits

  • Better informed decision making though greater insight into data assets
  • Control, consistency and confidence in your data
  • Improved efficiency and cost savings through automating costly manual processing
  • Improved regulatory compliance and improved user/customer experience
  • Extract great value from data through improved quality
  • Fully managed data validation or data enhancement cloud service
  • Cloud data management services for internal or external users

Pricing

£450 to £3200 per person per day

  • Education pricing available

Service documents

G-Cloud 10

565590336479943

1Spatial Group Ltd

Dan Warner

01223 420 414

government@1spatial.com

Planning

Planning
Planning service Yes
How the planning service works As a software solutions provider and global leader in managing geospatial data, 1Spatial adopts a customer first approach to delivering solutions in the cloud or on premise. 1Spatial works with clients to translate user needs into requirements, concepts, designs, project plans, and undertakes project work right through to fully managing implementations.

1Spatial’s approach to delivery builds around our risk-based operational process. This methodology supports the tailoring of best practice processes to account for the complexity of the required solution. To deliver this philosophy 1Spatial follows the Agile SCRUM methodologies which are framed around four (nominal) phases:

• Inception identifies the high level requirements of the project, ensuring they relate back to business drivers.
• Elaboration expands the high level requirements and designs through the use of prototypes and user stories.
• Construction iterates through the defined requirements, incrementally building the solution.
• Transition concentrates on training, integration and roll out to ensure efficient adoption.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works 1Spatial’s excellent support team provides instructor led training for all cloud and on premise software and services. Established training content has been design to support the rapid adoption of new tooling and processes. Bespoke and tailored training is also offered to meet specific needs and to ensure efficient transition of users, managers, application support teams, technical teams and client trainers.
1Spatial views this formal training as the last piece of the jigsaw for knowledge transfer. Our approach to delivery is built around sprints, sprint reviews and retrospectives which the client team is an integral part. Therefore all through the project there will be demonstrations, knowledge sharing and testing of the solution, resulting in the client team developing knowledge of the tools as the solution builds.
Training is tied to specific services Yes
Services the training service works with
  • 1Spatial Data Quality Cloud Services
  • 1Spatial Data Integration Cloud Services
  • 1Spatial's 1Integrate
  • Geocoretex
  • FME

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works During the early stages of delivering a cloud software solution and certainly before any solution has completed commissioning, 1Spatial’s Data Management consultants will work with the client’s stakeholders to build a migration plan for the service.
Depending on the client, data sources and the source and target environment this could include cloud infrastructure provision, installation and configuration as well as data migration. 1Spatial have significant experience of migrating large geospatial datasets from legacy systems and infrastructures, and implementing geospatial data quality and governance as part of the migration.
To ensure that clients get started quickly, 1Spatial provides data management migration expertise on whichever cloud infrastructure is being used or adopted.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works 1Spatial's Quality Management System is certified to satisfy the ISO 9001:2015 standard by our external auditor, LRQA. 1Spatial have formal procedures governing quality of work. 1Spatial are regularly required to conform to our client's QMS procedures and quality assurance standards.
As part of the delivery of data management consultancy services 1Spatial will leverage our expertise in performance testing to ensure the quality of the solution, transparency and confidence in delivery. 1Spatial involve performance testing as early as possible, being one of the success factors for any agile development.
1Spatial will ensure that setup and migration supports this, utilising testing resources as part of delivery. Agile testing is integrated throughout the project lifecycle, with each feature being "fully tested" as it's developed, rather than most of the testing coming at the end of development. The core of 1Spatial’s data management consultancy services are focused on automation which gives 1Spatial the ability to continuously ensure quality of the solution after every code change, not full iteration, using continuous integration principals.

Security testing

Security testing
Security services Yes
Security services type
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
Certified security testers No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works 1Spatial offers 3 support packages for software services: Standard Support Package that includes the following benefits: 1Spatial centralised Support Desk Service for raising service requests for assistance with the licenced software. The 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. Customers can request assistance from the Support Desk via email, telephone or online through the 1Spatial Customer Portal. 1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software specialists during the core hours specified above. Where a fault requires a software or documentation change in Third Party licenced software, an issue will be logged with the vendor. 1Spatial will pass on suggestions for enhancements to the vendor for supported Third Party software. Advanced Support Package that includes the following additional benefits: Inclusive Service Days Software Installation Consultant Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership Premium Support Package that includes the following benefits: Tailored service to support and administer 1Spatial and supported Third Party software across an organisation or within an enterprise solution.

Service scope

Service scope
Service constraints Standard support is provided for normal UK business working days, and the scope of the service is typically limited to the software and services that 1Spatial has specifically provided to a particular customer.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1Spatial Support is provided during normal UK business days, 09.00-17.30. Extended hours and specific requirements can also be offered if required. Support cases are categorised in 1 of 5 levels of severity. An initial response time is based on the severity and ranges from 15 minutes to 60 minutes. The target resolution times are also based on severity, ranging from 4 hours to 80 Hours. Users raise and initial categorise their support cases via 1Spatial Support's online Support Portal, where they also monitor cases. Telephone and email can also be used for support cases.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels 1Spatial offers 3 support levels for software services - standard, advanced and premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. Customers can request assistance from Support Desk via email, telephone or online through 1Spatial's Customer Portal. 1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, onsite technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. Could include elements from the Advanced Package. Access to Technical Lead Dedicated onsite support Specialist remote support services

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £450 to £3200 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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