iomart Group Plc

Cloud Architecture, Implementation & Integration Services (assuredDelivery) Powered by SystemsUp

iomart offers a dependable project delivery following our assuredDelivery® methodology. Leveraging our partnerships with Microsoft, Amazon, Vmware, Google and Citrix to deliver technically superior secure solutions around Public, Hybrid and Private cloud; such as Microsoft Azure, Amazon Web Services, Office365, Google Cloud Platform, Microsoft System Center and VMWare.

Features

  • Flexible agile project delivery with either Iterative or Waterfall approach
  • Market leading cloud architects
  • Microsoft enterprise services as used by Microsoft themselves
  • Amazon certified architects
  • Citrix enterprise consultancy
  • Enterprise Network and Security services
  • Microsoft Certified Architects
  • VMware Certified Architects
  • Google Certified Architects
  • VMware Certified Professional Services, as used by VMware themselves

Benefits

  • Outcomes based on business requirements and objectives
  • Consistent delivery of services based on our repeatable assuredDelivery® model
  • Highly skilled consultants with decades of experience
  • Full end to end knowledge transfer for post project maintenance
  • Secure by design majority of staff possess security clearance
  • Verifiable case studies of successful Private and Public cloud projects
  • Services tailored to customers culture and organisation
  • Access to the iomart Group extensive set of wider services

Pricing

£875 to £1075 per person per day

Service documents

G-Cloud 9

562487602925547

iomart Group Plc

GCloud Team

01419316400

gcloud@iomart.com

Planning

Planning
Planning service Yes
How the planning service works As a part of our assuredDelivery process, iomart conducts a number of tailored workshops with all the relevant project stakeholders. Capturing all the project requirements both functional and nonfunctional. A requirements document is created so all that parties understand the project outcomes.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Iomart prides itself on our ability to work closely with organisations transferring knowledge throughout the entire project process, this is one of our key added value propositions. SystemsUp will involve internal staff extensity during design and implementation to ensure that when the solution goes into service the teams are able to provide the necessary support. SystemsUp will also capture any training requirements and tailor any bespoke training, support and handover documentation to suit.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Iomart would need to understand the requirements and business outcomes prior to any setup or migration. We'd then undertake a discovery exercise, as this would provide invaluable insight into the organisational challenges and a snapshot of the current state. Following this, we would undertake the relevant high and low-level designs and create a requirements traceability matrix to ensure that all the requirements were addressed and by selecting the optimal technologies and services. After the designs are approved we would plan the setup of the solution and any relevant testing required. Any migration would be careful thought out and planned to derisk any potential issues and ensure minimal downtime and disruption to the organisation. Once migration is complete, we can provide early life support, handover to internal or external support teams and any required user and admin training.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works Iomart support teams are available 24/7 to respond to alerts, take calls, make decisions and act to ensure our customer services are operating effectively every second of the day. The support desk is accredited to ISO20000-2011 and ISO27001-2013 standards and brings together 250 technical operations staff employed to cover everything with a guaranteed qualified engineering response within 15 minutes of notice dependent on the severity of the incident.

Service scope

Service scope
Service constraints This is a consultative service, any constraints would be specific to the engagement profile and called out as a part of the project process.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Support levels This service is a consultancy service, our consultants will be available to the project team for the duration of the project to the agreed project working hours.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £875 to £1075 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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