Eyenuk

EyeArt

AI Eye Screening System is the most extensively validated AI technology for autonomous detection of diabetic retinopathy, tested in the real-world on more than half million patients and nearly two million retinal images globally.

Features

  • Real-time diabetic retinopathy grading
  • Artificial Intelligence Eye Screening Software
  • Automatic Diabetic Retinopathy screening
  • Automatic Diabetic Retinopathy grading
  • AI Software for eye diseases
  • Retinal image analysis for Diabetic Retinopathy
  • Autonomous grading system
  • Autonomous Eye grading and screening software
  • Diabetic retinopathy screening software
  • Diabetic retinopathy grading system

Benefits

  • Automatic real-time eye disease detection
  • Quickly and accurately identify patients with Diabetic Retinopathy
  • Grading results in 60 seconds
  • Screening in 60 seconds
  • Very high sensitivity and specificity
  • Autonomous disease detection and AI Predictive Biomarkers
  • Autonomous disease detection for Diabetic Retinopathy
  • Diabetic Retinopathy Screening Programme
  • tested in the real-world
  • half million patients and nearly two million retinal images globally

Pricing

£6.90 per person

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

5 6 1 9 0 4 8 2 7 8 5 5 9 0 6

Contact

Eyenuk

Alan Hill

07977 436 443

ahill@eyenuk.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
Computer system requirements:
Windows 7 or 10
64 bits processor
Web browsers: Firefox, Chrome or Edge
Internet connection
System requirements
  • Windows 7 or 10
  • 64 bits processor
  • Internet connection

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
We provide remote support. Depending on the issue we provide on-site support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online remote training, user manuals, tutorials, documentation and onsite training if needed.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
The data is saved locally in the user's computer. They can also export the data as .csv file.
End-of-contract process
User can decide to extend the contract for another period. Besides the cost per examination and the annual license fee, there is no extra cost to renew.

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Eyenuk Europe LTD will supply the complete API document upon request and apporval.
EyeArt can be integrated with most platforms.
*Restrictions apply.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
We have enough resources and capacity to prevent users to be affected by the demand of our service.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Directly from the software users can export data as a .csv file. Patients data is saved in the user's computer locally.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Examinations purchased are available for use 24/7.
Approach to resilience
Available on request.
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Only authorized personnel has access.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ISO 13485:2016 Certified
ISO/IEC 27001 accreditation date
2016
What the ISO/IEC 27001 doesn’t cover
Complete
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • HIPAA
  • GDPR

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
HIPAA, GDPR compliant.
Eyenuk's quality management system has been successfully audited under the Medical Device Single Audit Program (MDSAP).
Eyenuk's quality management system has been independently audited to be compliant with ISO 13485:2016

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Eyenuk's quality management system has been independently audited to be compliant with ISO 13485:2016

Eyenuk's quality management system has been successfully audited under the Medical Device Single Audit Program (MDSAP)

HIPAA Compliant
Eyenuk has been independently audited by A-Lign to be compliant with HIPAA privacy and security controls.

GDPR Compliant
Eyenuk is GDPR compliant. For any cybersecurity or privacy related questions or concerns, please contact: securityofficer@eyenuk.com
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Constant monitoring and immediate response.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Constant monitoring and immediate response.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Pre-defined processes.
Users file an incidents report provided by customer or sales support.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£6.90 per person
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Includes 20 examinations. Full software version.

Service documents

Return to top ↑