Eyenuk

EyeArt

AI Eye Screening System is the most extensively validated AI technology for autonomous detection of diabetic retinopathy, tested in the real-world on more than half million patients and nearly two million retinal images globally.

Features

  • Real-time diabetic retinopathy grading
  • Artificial Intelligence Eye Screening Software
  • Automatic Diabetic Retinopathy screening
  • Automatic Diabetic Retinopathy grading
  • AI Software for eye diseases
  • Retinal image analysis for Diabetic Retinopathy
  • Autonomous grading system
  • Autonomous Eye grading and screening software
  • Diabetic retinopathy screening software
  • Diabetic retinopathy grading system

Benefits

  • Automatic real-time eye disease detection
  • Quickly and accurately identify patients with Diabetic Retinopathy
  • Grading results in 60 seconds
  • Screening in 60 seconds
  • Very high sensitivity and specificity
  • Autonomous disease detection and AI Predictive Biomarkers
  • Autonomous disease detection for Diabetic Retinopathy
  • Diabetic Retinopathy Screening Programme
  • tested in the real-world
  • half million patients and nearly two million retinal images globally

Pricing

£6.90 per person

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

561904827855906

Eyenuk

Alan Hill

07977 436 443

ahill@eyenuk.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints Computer system requirements:
Windows 7 or 10
64 bits processor
Web browsers: Firefox, Chrome or Edge
Internet connection
System requirements
  • Windows 7 or 10
  • 64 bits processor
  • Internet connection

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 24 hours.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Onsite support
Support levels We provide remote support. Depending on the issue we provide on-site support.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online remote training, user manuals, tutorials, documentation and onsite training if needed.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction The data is saved locally in the user's computer. They can also export the data as .csv file.
End-of-contract process User can decide to extend the contract for another period. Besides the cost per examination and the annual license fee, there is no extra cost to renew.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems Windows
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Eyenuk Europe LTD will supply the complete API document upon request and apporval.
EyeArt can be integrated with most platforms.
*Restrictions apply.
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available No

Scaling

Scaling
Independence of resources We have enough resources and capacity to prevent users to be affected by the demand of our service.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Directly from the software users can export data as a .csv file. Patients data is saved in the user's computer locally.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Examinations purchased are available for use 24/7.
Approach to resilience Available on request.
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Only authorized personnel has access.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 ISO 13485:2016 Certified
ISO/IEC 27001 accreditation date 2016
What the ISO/IEC 27001 doesn’t cover Complete
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • HIPAA
  • GDPR

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes HIPAA, GDPR compliant.
Eyenuk's quality management system has been successfully audited under the Medical Device Single Audit Program (MDSAP).
Eyenuk's quality management system has been independently audited to be compliant with ISO 13485:2016

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Eyenuk's quality management system has been independently audited to be compliant with ISO 13485:2016

Eyenuk's quality management system has been successfully audited under the Medical Device Single Audit Program (MDSAP)

HIPAA Compliant
Eyenuk has been independently audited by A-Lign to be compliant with HIPAA privacy and security controls.

GDPR Compliant
Eyenuk is GDPR compliant. For any cybersecurity or privacy related questions or concerns, please contact: securityofficer@eyenuk.com
Vulnerability management type Supplier-defined controls
Vulnerability management approach Constant monitoring and immediate response.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Constant monitoring and immediate response.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Pre-defined processes.
Users file an incidents report provided by customer or sales support.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £6.90 per person
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Includes 20 examinations. Full software version.

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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