Intelogy Limited

Microsoft 365 - Team Working, Collaboration and Document Management

Intelogy provides functionally-rich team working and collaboration solutions within SharePoint and Microsoft 365. From rapid and engaging to governed and structured, we help improve efficiency within the Microsoft cloud. Our solutions combine best practices with intelligent automation, to enhance productivity, and allow staff to get on with their day jobs.

Features

  • From light collaboration to governed and compliant document management (DMS)
  • Microsoft Teams and Groups automated governance and provisioning
  • Automated site collection request, approval and creation processes
  • Personalised, targeted content and navigation. Robust permissions modelling
  • Integrated: Microsoft Stream, Planner, StaffHub, Yammer, and Skype for Business
  • Centralised and managed taxonomy definition, full information life cycle management
  • Advanced navigation, delivering flexible information architecture and structure.
  • Migrate from anywhere: file shares, 2007, 2010, 2013 and 2016
  • Reporting services on Office 365 usage, compliance and auditing
  • Full skills-transfer, collateral production and training services

Benefits

  • Architecture and processes that align with your way of working
  • User adoption and engagement, from User Experience (UX) professionals
  • Prevent leakage and secure content via Data Loss Prevention (DLP)
  • Reduced ongoing effort to support and govern your CMS
  • Automated contextual tagging: minimise impact on staff without compromising classification
  • Microsoft Content Services preferred partner - aligned with M365 roadmap
  • Intuitive information recovery and discovery, with optimised search and filtering
  • Helps comply with: General Data Protection Regulation, Data Protection Act
  • Tailored blend of O365 services: Groups, Teams, OneDrive and SharePoint
  • Easy future extension into Electronic Documents and Records Management (EDRM)

Pricing

£450 to £1,000 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 6 1 3 6 4 6 3 0 1 6 9 4 2 5

Contact

Intelogy Limited Andrew Tomlins
Telephone: 02037473506
Email: andrew.tomlins@intelogy.co.uk

Planning

Planning service
Yes
How the planning service works
Digital Transformation is about more than just technology – it’s about enabling your staff and leveraging the value from your information assets. Intelogy work closely with you to identify the steps that are needed to bring about lasting change. These include: establishing the digital strategy; agreeing a short, medium and long-term roadmap; identifying blockers, opportunities and solutions, planning for change, user adoption, training and communication; implementing governance to guide the success of your new environment; establishing a culture of continual improvement.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Yammer

Training

Training service provided
Yes
How the training service works
Full and comprehensive range of Microsoft 365 training services, including: train the trainer, training webinars, face-to-face training sessions, skills transfer collateral, hands-on exercises/labs. Focusing on building skills around security, compliance and retention capabilities available in specific Microsoft 365 workloads. Intelogy also provide targeted training to upskill on the way native capabilities have been applied in your tenancy - building our training around your specific business processes.
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft 365
  • SharePoint Online
  • Yammer
  • Microsoft Teams
  • OneDrive for Business

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We offer a service specifically for the migration to the Microsoft Cloud (Office 365 as a destination) from on premises servers (Exchange, SharePoint, Lotus Notes Domino, Meridio) or other cloud services (Google or Office 365). The has proven capability, processes and tooling to tackle even the largest scale of enterprise migrations.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Office 365
  • SharePoint Online
  • Azure Active Directory

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality Assurance is at the heart of all our services. Activities to ensure quality include: clearly defining and agreeing project acceptance criteria before embarking on any project; assigning a dedicated quality manager role to supervise and take responsibility for the overall quality of the project; putting in place a quality escalation plan running right through the project team to enable reporting and management of any risk to the project quality; defining specific responsibilities for every member of the project team and specifying personal responsibilities to maintain high standards; maintaining conformance to best practice; use of peer reviews at every project stage to ensure high levels of quality; the iterative review of project deliverables against the defined success criteria; planning and execution of tests for each project deliverable; continuing quality reporting via the quality manager throughout the project; final quality reviews of the project to ensure acceptance criteria are met.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We can support your end users via dedicated 2nd line UK based help desk and rapid access to a team of 3rd line specialist experts in Microsoft 365, including Microsoft Teams and SharePoint Online. We also have fast track access to Microsoft Support if required. Intelogy have a range of support options from a full managed service to ad hoc requests via a retainer.

Service scope

Service constraints
Support is only available during UK Office hours.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Yes, we have a UK based Office hours only helpdesk using Zendesk for ticketing, but this is not relevant in the context of this specific offering.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We have a standard level of support and all costs are available in the SFIA pricing matrix.

We provide both a technical account manager or cloud support engineer role.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft Office 365

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£450 to £1,000 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.