StreetPin

StreetPin

StreetPin brings the community Pinboard in to the digital age.

Create a Pinboard (interactive website) at any location to provide venue-specific social media, instant promotions and collaboration between local retailers and organisations.

StreetPin's networked marketplace provides intuitive, digital engagement tools for those that 'don't do digital'

Features

  • Create local, contextual Pinboards (mini websites) at any location
  • Fully branded to match Council/Authority/Individual venue’s visual identity
  • Responsive view for desktops, tablets and smartphones
  • Limitless, FREE adverts on your own Pinboard
  • Posts are updated and expire in real-time
  • Aggregate your selection of Pinboards via a real-time directory
  • Create short-term Pinboards for before/during/after communications at events
  • Moderate your community content and decide on contributor restrictions
  • Targeted community advertising for local or national organisations
  • Free and premium services available

Benefits

  • Create and grow communities at any location or venue
  • Provide audiences with a platform for interaction and feedback
  • Engage and collaborate with other local communities
  • Each Pinboard (mini website) is an 'SEO magnet'
  • Get discovered and increase interaction by theme and location
  • Publish Pinboards as stand-alone microsites or website bolt-ons
  • Intuitive way for your team to learn digital marketing
  • Complete control of displayed advertising, by category or creator
  • Rapid implementation, live within minutes
  • Personalised customer experiences tailored to user needs, behaviour, location…

Pricing

£120 per unit per year

Service documents

Framework

G-Cloud 11

Service ID

5 6 0 9 1 8 8 5 5 1 2 9 9 1 6

Contact

StreetPin

Tim Buick

07899 965974

hello@streetpin.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints N/A
System requirements
  • StreetPin requires web/internet access with adequate browser
  • StreetPin is lightweight and effective with minimal phone reception

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 48 hours
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels How-to guides and community advice are included.

48 hour email response time during UK working hours.

Packages can include increased support modules, please see pricing document for details.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Onsite training can be supplied, contact us for a quote.

Online guides and 'how-to' tools are available to all.

Online support is available via email, with a 48 hour response during UK working hours.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction In order to provide fresh, relevant content, all user-added posts on StreetPin expires, with a maximum limit of 6 months. We currently don't offer a tool to extract data at the end of contract, but we are creating user modules regularly and can consider this functionality if requested.
End-of-contract process Pinboards are fully ready to use, with discounts available for multiple purchases. We also offer pay-as-you-go options. Both will expire at your chosen date, or you can continue with your subscription.

Additional features will become available throughout the year in both paid and free modules.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Responsive design, tailored for mobile, tablet and desktop usage
Service interface No
API No
Customisation available Yes
Description of customisation All Pinboards can be tailored to your specifications - on a group or individual basis.

Design/upload your headers.
Display your logo/profile icon.
Choose your Pinboard name.
Choose your own unique URL.

Scaling

Scaling
Independence of resources Our cloud hosting is expanded based on user numbers to ensure consistent service

Analytics

Analytics
Service usage metrics Yes
Metrics types Dashboards will be available to Pinboard owners later in 2017
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach We currently don't offer this service.
Data export formats Other
Other data export formats We currently don't offer this service.
Data import formats Other
Other data import formats We currently don't offer this service.

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Our cloud hosting provider guarantee at least 99.9% availability
Approach to resilience Available on request
Outage reporting Outage reporting/dashboard will be included in future modules

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels TBC
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Data will be stored on https://aws.amazon.com/
ISO/IEC 27001 accreditation date Data will be stored on https://aws.amazon.com/
What the ISO/IEC 27001 doesn’t cover Data will be stored on https://aws.amazon.com/
ISO 28000:2007 certification Yes
Who accredited the ISO 28000:2007 https://aws.amazon.com/compliance/iso-27001-faqs/
ISO 28000:2007 accreditation date https://aws.amazon.com/compliance/iso-27001-faqs/
What the ISO 28000:2007 doesn’t cover https://aws.amazon.com/compliance/iso-27001-faqs/
CSA STAR certification Yes
CSA STAR accreditation date https://aws.amazon.com/compliance/csa/
CSA STAR certification level Level 2: CSA STAR Attestation
What the CSA STAR doesn’t cover https://aws.amazon.com/compliance/csa/
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Changes are peer reviewed before being accepted
Information security policies and processes Security briefing included in weekly meetings

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Our development team will regularly assess and update components dependent on security threats and customer requirements/feedback
Vulnerability management type Supplier-defined controls
Vulnerability management approach Our development team will use activity monitoring tools from an admin perspective. These will become available to customers in future
Protective monitoring type Undisclosed
Protective monitoring approach Monitoring and alerts from server and payment 3rd parties
Incident management type Undisclosed
Incident management approach Initially please email help@streetpin.com, we aim to expand the support infrastructure in future

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £120 per unit per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Our Free version allows you to create your own Pinboard in your current location.

Posts and replies are free.

Placing adverts is chargeable.
Link to free trial https://www.streetpin.com

Service documents

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