RSM Risk Assurance Services LLP

Risk management software (4risk)

Risk management and assurance software provides a complete and real time view of an organisation’s risk, control, assurance and action profile enabling the establishment of enterprise-wide risk management. Interactive dashboards and extensive reporting facility give control over outputs. 4risk offers assurance mapping and production of a board assurance framework (BAF).


  • Complete picture of an organisation’s risk, controls and assurance environment
  • Create custom risk records, risk registers, heat maps
  • Rank, prioritise and align risks with objectives
  • Incorporation of risk appetite
  • Maintain assurance records of actions to mitigate risks
  • Risk assignment to risk owner, control owners and action owners
  • Score / measure inherent, residual and target risks
  • Map risk mitigation and controls
  • Measure controls effectiveness and identify gaps through an assurance framework
  • Upload evidence via document attachment


  • Obtain a complete picture of enterprise risk management
  • Increased GRC efficiency, reducing administration time and cost
  • Increased GRC effectiveness, focusing on outcomes and increasing accountability
  • Organisations are more likely to spot and seize opportunities identified
  • Organisations are less likely to suffer from unexpected loss
  • Demonstration of good governance increase 3rd party confidence
  • Enterprise wide risk management position available instantly
  • Increased level of assurance to key stakeholders
  • Manages and reduces vicarious liability
  • Excellence – leading technology coupled with experienced GRC consultants


£5,000 a licence a year

Service documents


G-Cloud 12

Service ID

5 5 9 6 5 5 6 4 2 1 8 5 2 1 3


RSM Risk Assurance Services LLP

Kat Styler

0121 214 3322

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
No constraints that we are aware of.
System requirements
JavaScript enabled

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday to Friday 9am to 5pm.

Priority 1 - Highest
The whole application is unavailable, preventing the Customer continuing core application activities. Resolution time is 4 working hours.

Priority 2
Incidents which do not prevent the Customer continuing core application activities is 7 days.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Onsite support
Support levels
There is one level of support. All support is done through the managed service desk. Implementations are supported by account managed and dedicated service delivery manager.
Support available to third parties

Onboarding and offboarding

Getting started
Onsite training and user documentation is provided. Training can be bespoked to user requirements.
Service documentation
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
  • Excel
  • Word
End-of-contract data extraction
All data can be extracted via reports.
End-of-contract process
All data can be extracted via reports. Data will be retained for a defined period unless specifically requested by the customer. There is no additional charge for data retention or deletion.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
Application to install
Designed for use on mobile devices
Service interface
Customisation available
Description of customisation
Custom text fields can be customised to meet customer requirements. Customisation is performed in the administration system.
Users with the necessary permission can perform the customisation.


Independence of resources
We use a load balanced and scalable solution.


Service usage metrics


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach
Physical data controls as governed by the ISO27001:2013 certification.
Data sanitisation process
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Standard reports can be used to extract data.
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • PDF
  • Excel
  • Word
Data import formats
  • CSV
  • Other
Other data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
IP restrictions
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.9% availability target.

RSM UK's maximum liability for all claims made under this Agreement, however arising, including (without limitation) due to negligence, breach of contract, misrepresentation (excluding fraudulent misrepresentation) or for any other reason, shall be limited to a sum equal to 100% of the amount of the fees received by RSM UK under this Agreement.
Approach to resilience
Available on request.
Outage reporting
Any planned outages are communicated by email.

Identity and authentication

User authentication needed
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Access is restricted through role management within the application. Some configuration interfaces are restricted to VPN.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
There are no elements of the hosted solution not covered by the certification.
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
Cyber essentials

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
The RSM IT Faculty have achieved ISO 27001:2013 certification and as such has an Information Security Policy in place which is reviewed at least annually. Guidance for all members of staff outlining the expected security activities and behaviours are addressed in the organisations terms and conditions of employment which are published on the Intranet. All staff whether permanent or temporary are aware of their obligations through agreeing to and signing their contracts of employment. In addition, acceptable use and IT policies are published within the staff handbook and on the intranet for ease of reference. Staff are also made aware of these policies during their initial induction. IT faculty staff as part of the ISO 27001 certification received Information Security staff presentations and a CBT to raise awareness and test their understanding.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Vulnerability management approach
Available on request
Protective monitoring type
Protective monitoring approach
Available on request
Incident management type
Incident management approach
Available on request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks


£5,000 a licence a year
Discount for educational organisations
Free trial available

Service documents

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