Structured Software Systems Ltd

3SL Cradle Administration Training

Training for administrators of 3SL Cradle for agile or phase-based, processes in business analysis, software development, systems
engineering and requirement management projects. Includes user roles, access control and integration with external tools.

Features

  • Administer business analysis, software development, requirements management and systems engineering
  • Applicable to projects using agile and phase-based processes
  • Usable at any stage in the project lifecycle
  • Practical approach to apply minimal tooling for maximum effect
  • Applies to the entire application lifecycle management activity
  • Emphasises collaboration, teams and cooperative development
  • Explains access control, user profiles, roles, and team structure
  • Describes the operation of the CM system and workflows
  • Explains how to integrate Cradle with external tools
  • Explains database backups, data recovery, and check database integrity

Benefits

  • Explains all Cradle terminology
  • Explores fundamental Cradle concepts
  • Shows how to build schemas quickly and effectively
  • Implement agile, sprints, features, and a product backlog
  • Implement efficient access control policies for all application lifecycle groups
  • Implement collaboration, issue and defect management, risk and configuration management
  • Apply quality and data integrity checks throughout the schema
  • Explains how to create backups and recover data from them
  • Produce up-to-date management information whenever required
  • Manage customisations for you, other users, and projects

Pricing

£1000 per instance

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

5 5 9 3 4 1 7 7 6 5 9 3 8 5 1

Contact

Structured Software Systems Ltd

Mark Walker

01229 838867

mark.walker@threesl.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Training in the administration of Cradle Cloud Software services, including administration of the underlying Cloud Hosting and the Cradle system.
Training is tied to specific services
Yes
Services the training service works with
  • 3SL Cradle Agile Collaboration
  • 3SL Cradle Agile Software Development
  • 3SL Cradle Agile Software Management
  • 3SL Cradle Application Lifecycle Development
  • 3SL Cradle Application Lifecycle Management
  • 3SL Cradle Business Analysis
  • 3SL Cradle Business Process Modelling
  • 3SL Cradle Requirements Management
  • 3SL Cradle Systems Engineering

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Support for cloud hosting and software services is provided as part of these Cloud Software descriptions. That support is not part of this Cloud Support service.

Service scope

Service constraints
N/A. This is a training service. Support for cloud hosting and software services is provided as part of these Cloud Software descriptions. That support is not part of this Cloud Support service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Technical support is available between 9:00am and 5:00pm UK time on business days excluding UK national and public holidays. We aim to respond to questions within 4 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We believe that multiple support levels are immoral and so we deliver the highest quality support to all users. We do not need technical account managers or cloud support engineers. All our support staff can provide support to cloud users and all have the authority that you may associate with an account manager. Cloud support is included in the service costs. On-site support is charged at the rates in our SFIA labour categories.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£1000 per instance
Discount for educational organisations
Yes

Service documents

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