ServiceClarity KPI Reporting For Customer Support
ServiceClarity is for technology leaders and DevOps Managers to select best-practice KPIs, set targets and automate KPI reporting in order to understand, improve and optimise their customer support processes.
- Powerful Automated Real-time KPI reporting tool.
- Reports focus on Customer Satisfaction and Customer Support
- Track and monitor Customer Support KPIs eg. Time to Respond
- Rapidly configure and monitor cloud and internal systems
- We connect into: JIRA, ServiceDesk, AWS, Xero and many more.
- Provide Dashboards for internal teams to monitor and track progress.
- Share reports with internal teams and other stakeholders
- High-level KPI reporting with access to drill down into detail.
- Improve development operations and customer satisfaction processes
- Improve and optimise business processes
- Make better strategic decisions
- Increase Profits
- Empower Decision Makers & internal teams with meaningful reports