Arcus Global Limited
Arcus Taxi Licensing
Arcus Taxi Licensing is a flexible and intuitive cloud-based solution for managing all taxi licensing activities. Licensing teams can track application status and a workflow engine ensures that officer and team caseload can be easily viewed and managed with on-line licence applications to assist in supporting self-service, enquiries, and enforcement.
- Browser User Interface: No installation needed, no server hardware needed.
- Documented, published Open API included as standard
- Electronic communication with applicants, agents, occupational therapists and contractors
- Drag and Drop Reporting including financial information
- User Interface is highly customisable
- Online submission and tracking of requests
- All Comms Channels available: create documents, emails, SMS from templates
- Data driven workflow of core processes
- Automated notifications, escalations and service breaches, both internally and externally
- Designed in partnership with UK LA licensing teams
- Enables collaboration with other services and agencies within the system.
- Enables officers access to live data to make enforcement decisions
- Reduces cost of ownership for IT.
- Enables everyone to make informed decisions
- Less training required. Excellent user experience.
- All relevant information shared within the system to inform decisions.
- Reduces effort of routine comms tasks.
- Provides customers with a consistent experience across all comms channels.
- Lower cost of processing. Enables the best use of resources.
- Improved customer service. Improved public protection. Reduces corporate risk.
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