Pitney Bowes Spectrum Spatial
Spectrum Spatial is the solution that gives you the power, control and flexibility to overcome key business challenges. Integrate into workflow and customize experiences to drive more efficient decisions. Open data standards, interoperability and scalable, omnichannel visualization, Spectrum Spatial makes it easy to operationalize geospatial data for your unique needs.
- Out-of-the-box usability. Provide a common tool for users.
- Enrichment create data flows to enrich data and business processes
- API driven. System integration and design is quick
- Development Tools Integrate with 3rd party applications
- SSO Integration Use multi-level security manage access levels enterprise-wide
- Mobile Compatible Access, update, visualize, anytime, anywhere, on any device.
- Embed spatial rules and logic within operational systems, custom workflows.
- Open data standards. export and import different formats including OGC
- OGC Compliant API services, SOAP, REST or POST/GET requests
- Out of the box standard Web GIS functionality.
- Extends the expertise of the GIS Department across the organization
- Reduces duplication of effort for numerous overlapping projects.
- Facilitates collaborative decision making.
- Improves citizen/customer engagement.
- Generate business insights through an easy-to-use web GIS application.
- Spatially-enable business systems.
- Rapid return on investment.
- Ready for immediate use.
- Built on service orientated architecture supporting OGC and web standards.
- Enterprise Spatial Data Management Create a Single Source of Truth
£14957 to £74786 per unit per year
- Free trial available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
Pitney Bowes Software Europe Ltd
UK Sales Department
0800 840 0001
|Software add-on or extension||No|
|Cloud deployment model||
|Service constraints||Planned maintenance is 6am-10am each Sunday.|
|System requirements||None required|
|Email or online ticketing support||Email or online ticketing|
|Support response times||https://www.pitneybowes.com/content/dam/support/software/common/software-support-and-maintenance-handbook-uk.pdf|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||WCAG 2.1 AAA|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Onsite support|
|Support levels||Maintenance is included in all PBS software agreements and entitles you to the services, based on four maintenance levels, outlined in the Maintenance Service Matrix in the Software Support & Maintenance Handbook.|
|Support available to third parties||No|
Onboarding and offboarding
|Getting started||On site training and user documentation is provided by Pitney Bowes.|
|End-of-contract data extraction||On expiry of the contract, Pitney Bowes will return or delete all data to the customer, subject to the terms of the contract.|
|End-of-contract process||Need description|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||No difference|
|What users can and can't do using the API||Need description|
|API documentation formats||
|API sandbox or test environment||Yes|
|Description of customisation||The whole application can now be customized for color schemes - new branding capability. This branding can be done via overriding CSS (elaborate documentation). In addition, Buyers are able to create custom templates that allow's them to design and configure how the end user experience is delivered, including; application banner (CSS file), custom template design (left information panel), End user features etc.|
|Independence of resources||PB have in place its own internal procedures to ensure users are not affected by demand by other users. Using industry standard tools, PB are able to closely monitor activity across all of its services and load balance where appropriate.|
|Service usage metrics||Yes|
|Reporting types||Regular reports|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||Physical access control, complying with another standard|
|Data sanitisation process||No|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||Need description|
|Data export formats||
|Other data export formats||
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||Legacy SSL and TLS (under version 1.2)|
|Data protection within supplier network||Legacy SSL and TLS (under version 1.2)|
Availability and resilience
|Guaranteed availability||99.5% system availability|
|Approach to resilience||Available on request|
|Outage reporting||Email alerts.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Need description|
|Access restriction testing frequency||At least once a year|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||Between 1 month and 6 months|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||BSI|
|ISO/IEC 27001 accreditation date||16/11/2915|
|What the ISO/IEC 27001 doesn’t cover||This is accreditation for the data center services provided by Telstra.|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||ISO/IEC 27001|
|Information security policies and processes||
Pitney Bowes corporate policies and control framework are aligned with the ISO 27001 Information Security Program Management Standards. This includes pragmatic policies, procedures, standards and guidelines to support the information security requirements, with a focus on the most critical assets. This enables us to maximize efficiency and effectiveness by leveraging a common set of controls and policies to comply with many regulations.
Pitney Bowes information security policy framework includes documented policies, procedures, standards and guidelines to support our relevant information security requirements.
There are 2 separate teams one for privacy and one for Information Security
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
The servers are monitored through SSCM and all assets are maintained through a central inventory. The servers are scanned and patched for vulnerabilities periodically.
A committee reviews the changes to the server and the configuration. The committee decides based on the test results and the risk involved. The changes are not performed without prior approval from the committee and the stakeholders. The normal change requests go through complete phase of stakeholder approvals, testing and UAT.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Scan is run on servers, once every month using Vulnerability Assessment tool The vulnerabilities are identified, remediation for the identified vulnerabilities are completed within 30 days All stakeholders are informed and the same change management process applies to the remediation process. There are various ways including the VA update and emails where we get inputs on potential threats.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||At the desktop Level, AVs are installed and updated which does real time monitoring on potential threats. At the network level, the traffic are regulated through firewall. We also have IDS which analysis traffic and whenever a potential attack is identified an automatic ticket is raised under security incident queue and get resolved based on the severity. The responses are provided based on the severity level.|
|Incident management type||Supplier-defined controls|
|Incident management approach||Multiple IDS devices are situated in the perimeter of the network which continuously monitor the inbound and outbound traffic. A 24x7 team monitors these incidents and provide real time solution. Timely escalations make sure all incidents are worked on priority and necessary patching or fixes are done following the change management process.|
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£14957 to £74786 per unit per year|
|Discount for educational organisations||No|
|Free trial available||Yes|
|Description of free trial||Details provided upon request|