Vysiion Ltd

Managed Cyber Security Operations Centre (CSOC)

The Exponential-e Cyber Security Operations centre (CSOC) is a specialised unit to help organisations prevent, detect and respond to a range of threats. The CSOC provides monitoring and alerting for all of your systems and infrastructure – regardless of size, geography and manufacturer, enabling reduced risk and increased IT resilience.

Features

  • 24/7/365 real-time monitoring, analysis, alerting and reporting
  • Manual evaluation and investigation by certified security experts
  • Easy integration with existing solutions
  • Purpose-built system provides full and flexible security management
  • Categorise devices and assets with advanced business logic
  • Powerful processing of high volumes of data
  • Simple management platform presents reports and ticket investigation
  • Generate insight through analytics

Benefits

  • Monitor your whole security estate
  • Fast incidence response
  • Reduced risk and increased cyber security
  • Integrate advanced technology and multi-layered solutions
  • Reduced capital expenditure
  • Simplified operating model with increased automation
  • Accountability and support from certified cyber security analysts
  • Analytics and full visibility
  • Manage and report on compliance

Pricing

£35.86 an instance a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudsales@vysiion.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 5 4 7 2 0 9 8 8 6 1 6 2 1 9

Contact

Vysiion Ltd Vysiion Public Sector Team
Telephone: 01249 446500
Email: cloudsales@vysiion.co.uk

Planning

Planning service
Yes
How the planning service works
CSOC is implemented by completing a solutions viability questionnaire and a statement of work, which will define the deliverables, the design, the resources, the deployment model, as well as, the monitoring and alerting parameters for the CSOC service.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
During the transition period, there will be weekly calls to explain how to use the system, and to discuss any possible alarms generated that week.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our bespoke CSOC services will utilise an in-house NIDS monitoring solution with SIEM capabilities. On top of that we have a multitude of security/net
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Integrated within Exponential-e's CSOC Service, it provides our customers with monthly stress testing through its vulnerability scans, which will help harden their infrastructure and improve their security posture. Availability monitoring (monitoring if a device/service goes down or not) will help the organisations' engineers to "start it up again" if it goes down, improving the service / performance / swiftness to resolve a problem (ex website going down)

Security testing

Security services
Yes
Security services type
  • Security risk management
  • Cyber security consultancy
  • Security testing
  • Security incident management
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide 24x7x365 Cyber Security Operations Centre, customers can contact us to report incidents via telephone, email. TBC

Service scope

Service constraints
One of the main concerns that we are facing at the moment would be data sovereignty when using a cloud based service. Exponential-e will assure that any data captured by our Security Solutions will uphold the data sovereignty requirements and no data will leave UK "soil"

User support

Email or online ticketing support
Email or online ticketing
Support response times
1 hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
The Exponential-e CSOC tracks all incident and service requests on a 24x7x365 basis. Incidents or service requests raised will be prioritised according to the relevant severity of the incident or urgency of the service request. Exponential-e operates with four “Priority Levels” determined through the use of a “Priority Matrix” as shown below. This Matrix uses two criteria to determine Priority Levels. All incidents automatically created are given impact code “Needs Review” and Urgency Level “High” which classifies these incidents as “P1”. Exponential-e security incident taxonomies align with the security incident taxonomies published by GovCert UK in their Incident Response guidance for incident classification. Exponential-e Taxonomies are defined as follows: • Priority 1 – high risk or high priority incidents indicate a significant risk to the Customer, including a suspected or high probability of system compromise. • Priority 2 – medium risk or medium priority incidents indicate increased attack activity including high priority events that may require further investigation by the Customer. This level of incident will also be created when there have been repeated attempts against the Customer’s network or for an outage of any type.

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Exponential-e

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£35.86 an instance a month
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudsales@vysiion.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.