IT Lab Limited

Security Operations Centre (SOC) Service Management and Support with Managed SIEM

24/7 monitoring, alert investigation, containment and response. IT Lab offer a range of Managed Security Service Provider (MSSP) Services covering SIEM management, SOC, Azure Sentinal Management, EMS Management, ATP Management, AlienVault Management, Security Incident Management. All of which can be included in our Security Operations Detection and Response Service.

Features

  • 24/7 monitoring of security alarms, incidents and issues
  • Delivered from our UK 24x7 x 365 SOC
  • AlienVault Managment
  • Azure Sentinal Management
  • Defender ATP and Microsoft EMS Managment
  • MITRE ATT&CK (ATTACK) framework aligned SOC processes

Benefits

  • 24/7 monitoring/support from an independent provider
  • Highly accredited Microsoft Gold Partner
  • Maximises your security tooling investment
  • Delivered from our UK 24x7 x365 SOC
  • Security Analytics, Trends and Response with SIEM, AlienVault, Azure Sentinal

Pricing

£550 per unit per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

5 5 3 2 8 7 6 7 1 3 7 3 2 3 4

Contact

IT Lab Limited

Michael Bateman

020 7030 3333

MBateman@itlab.com

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works Azure Sentinal, M365, Azure, EMS, AlienVault

Service scope

Service scope
Service constraints N/A - scoping and discussion would occur

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24x7 subject to agreement with client
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Dependant on scope of specific service taken, account management and technical account management as well as service delivery management and reporting are all provided

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £550 per unit per day
Discount for educational organisations Yes

Service documents

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