Egress Group Ltd

Egress Cloud Integration and Interoperability Services

With the Cloud interoperability agenda becoming a key focus and driver for organisations as our world becomes ever more interconnected, Egress are at the forefront of integration and interoperability innovation. This is especially (but not exclusively) for NHS Trusts, Healthcare, Health and Social Care and Local Government sectors.


  • Orion Rhapsody, Mirth, Healthshare, dbmotion, Ensemble, Cloverleaf, HL7, EDI, XML
  • Healthcare, health and social care, local government, councils, central government
  • EPR, PAS, HR, Payroll, ERP, ESR, Clinical, portal, IHE, Exchange
  • Governance, Quality Assurance, Assessment of forward activities and associated risks
  • Strategy development with complimentary architecture and design services
  • Integration engine and platform replacement and upgrades
  • Enhance interoperability and data sharing solutions with partner organisations
  • Designing and implementing new integration components
  • Service management, helpdesk, software and middleware products support
  • Integration architecture and interoperability capability


  • De-risking and risk transfer to supplier
  • High quality cost effective solutions, delivering value and desired outcomes
  • Warranty and Support provided for all solutions delivered
  • Contracted on deliverable outcomes with delivery providing business efficiency savings
  • Solution handover and knowledge transfer provided through training and documentation
  • Improved efficiency, integration and data handling across services
  • Reduced overall cost and operating costs; improved workflow and service
  • Informed decisions based on more information being available where needed
  • Provision of end-to-end project support to ensure successful delivery
  • Improved quality for information and data exchange with partner organisations


£0 to £1250 per person per day

Service documents


G-Cloud 11

Service ID

5 5 1 8 7 7 4 5 4 6 0 5 7 6 9


Egress Group Ltd

Matthew Roberts

07803 519655


Planning service Yes
How the planning service works The planning phase of any Egress engagement begins with a discovery phase, during which we work to understand the drivers and desired outcomes of a cloud based technology programme. Once we have documented and agreed requirements, we partner with our client to develop a roadmap which takes them from their current situation to a sustainable, long term solution which achieves the goals of the programme. This will likely include the definition of;
• Development of the Project Brief, PID
• Agreement of acceptance criteria
• Establishment of a robust process to enable plans to be updated on a rolling basis.
• Establishment of project controls with regular checkpoint and milestone based reviews
• Establishment if controls for reporting, finance, risks/issues management, governance etc
• Agreement of effective change control process
• Identification and structured management (and mitigation) of key risks
Planning service works with specific services No


Training service provided Yes
How the training service works Inherent within our approach to programme delivery is our appreciation for the critical role end user adoption and change management play in the success of a programme, of which training is a core element. Our training capability encompasses full training lifecycle delivery and support from strategy development and TNA through to execution and evaluation. Emphasis is placed on both training and education using blended approaches which cater for a variety of needs. These services can be significantly enhanced by utilisation of our training tool (eTRN™). Our training upskills project team members through knowledge and skills transfer, and enables effective service transition and handover.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Egress have a demonstrable track record of delivery in migrating clients across multiple sectors from one or more systems to another. Our services are enhanced by the knowledge and experience gained from working with a large number of healthcare providers and a variety of systems and system vendors. Data migration is invariably high on the list of risks that can have a major impact on the achievement of successful project outcomes. Using robust, proven process and our own core product set (eXVL™, eMR™), we have developed repeatable solutions for any (and every) data migration project. We also complement our core solutions by developing bespoke tools and processes where projects have unique characteristics. Our services have proved to be effective time and time again, driving up the quality of data, whilst reducing manual intervention, costs, timescales and risk.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Our understanding of the critical path of projects is informed by our expertise and experience in data migration. As such, the key elements of quality assurance and performance testing are embedded in our processes and policies. This includes full testing lifecycle delivery and support from strategy development through to execution and acceptance. These services can be significantly enhanced by utilisation of our testing tool (eTST™).

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works Egress’ approach is based upon a long term partnering model which ensures the continuous optimisation of our services on a managed service basis. Our commercial model can be adapted to accommodate a variety of requirements and scaled up and down as required over time. This enables us to offer anything from a light touch annual check point review of our service through to a 24/7/365 support provision.

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depending on serverity 15mins, 30mins, 2hours, 4hrs or 16hrs Via Remote Access: Monday to Friday (8:00am until 6:00pm) Sat-Sun (7:30AM 3PM) excluding bank and public holidays.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Support levels Egress services are solution based. We develop a solution to meet our client’s specific requirements and deliver a successful outcome. As such Egress’ support provision is tailored, scalable and flexible.
Components of a solution may include 1st line on site support, on-call 2nd line support, remote access 3rd line support or a variation on any of the above. We partner with our clients to agree the best and most effective solution to meet their needs, balancing cost with risk and designing and agreeing SLA’s to best fit the required outcome.


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None


Price £0 to £1250 per person per day
Discount for educational organisations No

Service documents

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