KONGSBERG NORCONTROL IT LTD

Maritime domain awareness services using satellite and terrestrial based sensors

The safety and security of the maritime domain.
Detection and tracking of ships using C-Scope with networked satellite/terrestrial based radar, electro-optics and/or AIS.
Typical missions include Search And Rescue (SAR), VTM, VTS, Maritime security, Border security and Counter Pollution.

Features

  • Near real-time
  • Counter pollution
  • Ship detection
  • High probability of detection

Benefits

  • C-Scope compatible

Pricing

£1500 per unit

Service documents

G-Cloud 11

545696971805529

KONGSBERG NORCONTROL IT LTD

STEVE GUEST

01454774466

steve.guest@kongsberg.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to C-Scope
Cloud deployment model Hybrid cloud
Service constraints Availability of satellites and sensors
System requirements Nil

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Our email/ticketing support is provided iaw agreed service level agreements
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide support levels ranging from limited telephone support to fully managed services and everything in between.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started User consultation, training and documentation.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction At the end of the contract, the user will already have extracted their data.
End-of-contract process At the end of the contract, the service can end without additional cost.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices No
API No
Customisation available Yes
Description of customisation The complete service can and should be customized to meet the operational requirement.

Scaling

Scaling
Independence of resources Resource planning

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach A variety of formats are available.
Data export formats Other
Other data export formats
  • PDF
  • Media files
Data import formats Other
Other data import formats Users do not upload their data

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Depends upon the satellites that are selected as part of the service.
Approach to resilience Available on request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels Individual user log-in credentials
Access restriction testing frequency At least once a year
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials Plus

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards Cyber Essentials Plus
Information security policies and processes Internal security policies

Internal and external audits

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Configuration Control Board approval is required for all changes
Vulnerability management type Supplier-defined controls
Vulnerability management approach Combined assessment of OS and hardware vulnerabilities
Protective monitoring type Supplier-defined controls
Protective monitoring approach Incidents are responded to iaw agreed service level agreements
Incident management type Supplier-defined controls
Incident management approach Users report incidents using our DOCK system

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1500 per unit
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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