Charterhouse Voice & Data
Fusion - 8x8 CPaaS (Contact platform as a Service)
8x8’s Contact Platform as a Service. Telephony Contact for superior customer service. Highly compatible. Omnichannel. Customer Interaction via Open API's, AI, CRM integration. Video Integration, Interoperability, SMS
- SMS: For alerts, notifications, reminders and call to action.
- 2way SMS for transactional and conversational use cases.
- WhatsApp for conversational call centre type applications. No marketing content
- ChatApps for conversational use. WhatsApp, Facebook Messenger, Viber, WeChat, Zalo.
- Video APIs for video platform applications. Conferencing, 1-1 consultations etc.
- APIs to easily connect software applications to communication channels.
- Online portal for non technical implementations. SaaS option for communications
- Analytics for call and video quality monitoring and bug fixing.
- Mobile verification for simple two factor authentication applications
- SIP for low cost calls and communications. VOIP communications.
- Low-cost communications. 98% SMS messages read under 3 mins.
- Simple and instantaneous communications.
- Live real time communications.
- Communicate with all contacts across all types of channel.
- Powerful visual communications from any software platform or application
- Simple and adaptable
- Online Campaign management.
- Track quality of conversations and fix issues faster more efficiently.
- One step towards avoiding fraudulent activities
- Inexpensive and easy to adopt communications.
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