Incepteo Ltd

Cloud Software Development Service

Bespoke Cloud software makes running your business easier and more efficient because it works the way you work. We help develop wide range of software solutions.

Web Sites & Applications, Mobile Apps, API and Data Interchange
Strategic IT Consulting
Database and BI
Dev Ops
Deployment
Quality Testing
Production Support

Features

  • 360 Cloud Software Development Service Model
  • Agile Development Approach
  • Microsoft .Net Development
  • Frontend Web using Javascript, Angular JS, ReactJS etc
  • Mobile App Development for IOS, Android
  • CMS Development with PHP, C Sharp, WordPress
  • BI and Analytics with Power BI
  • Data Integrations with SSIS and other ETL Solutions
  • Hosting and Support Services over G-Cloud ex. Microsoft Azure
  • Application Help Desk for end user production support

Benefits

  • Idea to Market Approach
  • Treat every project as a Start Up
  • Apply Innovation Lead approach
  • Experienced in Delivering for Large Corporate Customers
  • Technology and Innovation Strategic Consulting
  • Ideation, Design, Architect, MVP, Develop, Learn, Perfect approach
  • Expertise in Dev Ops and Continuous Development
  • Recognised Startup Ventures and Services Company
  • Experience in Developing and Support Cloud Software
  • Experience in UX Design

Pricing

£325 to £875 per person

  • Education pricing available

Service documents

G-Cloud 11

541761782789278

Incepteo Ltd

Chaithanya Kumar Bhagavathula

02038074086

hello@incepteo.com

Planning

Planning
Planning service Yes
How the planning service works We create cloud applications that are not only highly intuitive in terms of user experience and design but also highly functional in terms of what they can do. From a user management system, data manipulation and sophisticated data analysis and calculations to data display and automated functionality, our application approach results in an attractive, highly functional product with unlimited potential.

Study
Investigate
Validate
Define
Document
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We approach training with a combination of developing help, online videos and train the trainer approach for on-boarding and continuous education of user base.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We effectively move your services and applications from one host to another covering implementation, integration, compatibility and interoperability challenges. Our Team brings years of experience, well defined workflows and best practices enabling minimum downtime and full control over the activity.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We are experienced in software quality assurance with decades of delivery based on best of the industry practices and leadership.

- Manual testing
- Automation Testing
- Load and Performance Testing
- Security Testing

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We offer both Cloud Support and Applications Support.

Cloud Support: Increasingly businesses are realising the cost, efficiency and scale benefits of hosting IT applications and infrastructure in the cloud. We help businesses define their cloud hosting needs, procure the right hosting solution, configure it and migrate existing systems to the cloud. Our fully managed services are backed by impeccable support, security and maintenance. We deliver enterprise-grade managed cloud services across a broad portfolio of business applications, database and hardware technologies. We offer Strategy and Consulting,Architecture and Planning,Cloud Hosting,Migrations,Monitoring,Maintenance

Application Support Services: Our experienced team of support staff put customer service first and invest the time to understand your business, staff, systems and processes as well as the solution that they are supporting. By providing a responsive and timely service, our support teams will save your company time and money, enabling your staff to get on with what they do best, while we ensure they have the support, knowledge and resources they need to use your systems.

We offer Migrating Applications, Service Desk, Configure, Change &, Release Management, Software/Application Problems, Monitoring and Maintenance, Knowledge Management

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We have a response time SLA in place that we agree with customers based on criticality of the service being supported and priority of the ticket. Minimum response time for a P1/Critical ticket is 15 Minutes.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Yes, at an extra cost
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Our web chat is text only which is usable through screen readers and inputs using accessibility settings which are provided by all computer providers.
Web chat accessibility testing Our web chat is text only which is usable through screen readers and inputs using accessibility settings which are provided by all computer providers.
Support levels Our commitment is to respond with in one business day. We have round the clock support experts covering global support. Below is categorization of the tickets , P3 Basic help desk resolution and service desk delivery P2 In-depth technical support P1 Expert product and service support All our customers work with an account manager as an escalation point and for additional attention and help when ever needed.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Pricing

Pricing
Price £325 to £875 per person
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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