Incepteo Ltd

Cloud Software Development Service

Bespoke Cloud software makes running your business easier and more efficient because it works the way you work. We help develop wide range of software solutions.

Web Sites & Applications, Mobile Apps, API and Data Interchange
Strategic IT Consulting
Database and BI
Dev Ops
Deployment
Quality Testing
Production Support

Features

  • 360 Cloud Software Development Service Model
  • Agile Development Approach
  • Microsoft .Net Development
  • Frontend Web using Javascript, Angular JS, ReactJS etc
  • Mobile App Development for IOS, Android
  • CMS Development with PHP, C Sharp, WordPress
  • BI and Analytics with Power BI
  • Data Integrations with SSIS and other ETL Solutions
  • Hosting and Support Services over G-Cloud ex. Microsoft Azure
  • Application Help Desk for end user production support

Benefits

  • Idea to Market Approach
  • Treat every project as a Start Up
  • Apply Innovation Lead approach
  • Experienced in Delivering for Large Corporate Customers
  • Technology and Innovation Strategic Consulting
  • Ideation, Design, Architect, MVP, Develop, Learn, Perfect approach
  • Expertise in Dev Ops and Continuous Development
  • Recognised Startup Ventures and Services Company
  • Experience in Developing and Support Cloud Software
  • Experience in UX Design

Pricing

£325 to £875 per person

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

5 4 1 7 6 1 7 8 2 7 8 9 2 7 8

Contact

Incepteo Ltd

Chaithanya Kumar Bhagavathula

02038074086

hello@incepteo.com

Planning

Planning service
Yes
How the planning service works
We create cloud applications that are not only highly intuitive in terms of user experience and design but also highly functional in terms of what they can do. From a user management system, data manipulation and sophisticated data analysis and calculations to data display and automated functionality, our application approach results in an attractive, highly functional product with unlimited potential.

Study
Investigate
Validate
Define
Document
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We approach training with a combination of developing help, online videos and train the trainer approach for on-boarding and continuous education of user base.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We effectively move your services and applications from one host to another covering implementation, integration, compatibility and interoperability challenges. Our Team brings years of experience, well defined workflows and best practices enabling minimum downtime and full control over the activity.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We are experienced in software quality assurance with decades of delivery based on best of the industry practices and leadership.

- Manual testing
- Automation Testing
- Load and Performance Testing
- Security Testing

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer both Cloud Support and Applications Support.

Cloud Support: Increasingly businesses are realising the cost, efficiency and scale benefits of hosting IT applications and infrastructure in the cloud. We help businesses define their cloud hosting needs, procure the right hosting solution, configure it and migrate existing systems to the cloud. Our fully managed services are backed by impeccable support, security and maintenance. We deliver enterprise-grade managed cloud services across a broad portfolio of business applications, database and hardware technologies. We offer Strategy and Consulting,Architecture and Planning,Cloud Hosting,Migrations,Monitoring,Maintenance

Application Support Services: Our experienced team of support staff put customer service first and invest the time to understand your business, staff, systems and processes as well as the solution that they are supporting. By providing a responsive and timely service, our support teams will save your company time and money, enabling your staff to get on with what they do best, while we ensure they have the support, knowledge and resources they need to use your systems.

We offer Migrating Applications, Service Desk, Configure, Change &, Release Management, Software/Application Problems, Monitoring and Maintenance, Knowledge Management

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have a response time SLA in place that we agree with customers based on criticality of the service being supported and priority of the ticket. Minimum response time for a P1/Critical ticket is 15 Minutes.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Our web chat is text only which is usable through screen readers and inputs using accessibility settings which are provided by all computer providers.
Web chat accessibility testing
Our web chat is text only which is usable through screen readers and inputs using accessibility settings which are provided by all computer providers.
Support levels
Our commitment is to respond with in one business day. We have round the clock support experts covering global support. Below is categorization of the tickets , P3 Basic help desk resolution and service desk delivery P2 In-depth technical support P1 Expert product and service support All our customers work with an account manager as an escalation point and for additional attention and help when ever needed.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Pricing

Price
£325 to £875 per person
Discount for educational organisations
Yes

Service documents

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