CGI

CGI - Advanced Threat Investigation (ATI) Service

CGI’s Advanced Threat Investigation (ATI) Service provides specialist protection and investigation capabilities for organisations concerned about highly sophisticated cyber-attacks. CGI’s team of security experts uncover attacks, such as zero day exploits, that are not readily identified by signature matching systems typical of the majority of current security monitoring services.

Features

  • Security Analytics
  • Threat Intelligence Portal
  • Malware Detection & Analysis
  • Network Behavioural Analysis
  • Sectors: Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government, Education

Benefits

  • Cost avoidance through higher detection rate compared with traditional tools
  • Administrative savings through the ability to protect the 'fuzzy perimeter'
  • Increased security of flexible and mobile working

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works CGI operates an established and proven Service Delivery Model that will underpin the delivery of the SOC Services. The model, known as our Client Partnership Management Framework (CPMF), is part of CGI's Management Foundation, our ISO9001 certified framework that governs all aspects of CGI's business. It covers all delivery aspects from project inception, transition and throughout live service. It is updated though a process of continuous improvement focussed at driving improved efficiency and quality of service. The framework is fully aligned to ITIL best practice.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Our Support Services cover both Infrastructure Hosting & Management as well as Application Management. Other areas of possible support include Project Services and Consulting/ Business Development. CGI is able to offer the comfort that, as well as having a structured methodology, our solutions will be delivered to an agreed set of performance standards backed by a specific Service Level Agreement (SLA) tailored to client requirements which will be regularly reviewed. CGI offers 3 levels of System Support L1 - First Line Support - Telephone helpdesk L2 - Second Line Support L3 - Third Line System Support
We have a full range of user support levels based on the following:
• Level 1 09:00 to 17:00 hours, Monday to Friday (excluding public holidays in England and Wales);
• Level 2 09:00 to 17:00 hours, 7 days a week
• Level 3 Full 24 by 7
• Optional hours can be agreed for each engagement

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £670 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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