Amicus ITS

Password Compliance & Authentication Service

Traditional passwords are no longer safe, IT systems are constantly under attack. Our solution helps IT improve security and make it easier for users to access to their information. We can also transition you away from passwords, increasing your security posture and compliance through NIST 800-63 compliant Password Policy Agent.


  • Cloud database check of 500 million+ breached passwords
  • Negate password dictionary and brute force attacks
  • Granular AD Group Policy based password complexity controls
  • Intelligent heuristics scanning and custom blacklists
  • No desktop software required
  • Simple transition to passwordless desktop and cloud user experience
  • Deviceless and traditional Multi Factor Authentication
  • Single-sign-on to Office 365, Google and other cloud-based software
  • User self-service with AD password reset
  • Identify theft security / non traceable one time passcode


  • NIST SP 800-63, ISO27001 and GDPR compliance by default
  • Seamless and non-intrusive user experience
  • Risk appropriate authentication beyond knowledge-only solutions
  • No more passwords. Remove the source of the problem.
  • Fully customisable cloud API integration
  • 30% cost savings on Service Desk password reset tickets
  • Improves efficiencies in time and resource management
  • Mitigates risk: flexible, highly secure cost saving authentication option
  • Highly cost effective versus traditional token-based systems
  • Simple per user subscription licensing


£0.18 per user per month

  • Education pricing available

Service documents

G-Cloud 10


Amicus ITS

Ben Davis

02380 429429


Planning service Yes
How the planning service works We work with our customers initially through consultancy workshops to understand the scope of the services which will be based in the cloud. Also to fully understand their business, strategies, objectives and current position – and where the customer wants to be in the future, so that we can align technically with their business strategies. Our consultants will ensure that the design of the new cloud based solution fully meets their security needs, acknowledging GDPR compliance for Data Protection by Design and Data Protection Impact Assessments, plus NIST 800-63 before onboarding, as well as being a high availability solution.
Planning service works with specific services Yes
Hosting or software services the planning service works with Authlogics


Training service provided Yes
How the training service works Customers are provided with installation documentation and an online knowledge base to offer familiarisation with the platform. This service can also provide useful videos to talk you through some of the common FAQs on reports and alerts. Where the customer has selected a quick start consultancy option, this will assist with the onboarding/installation and knowledge transfer.
Training is tied to specific services Yes
Services the training service works with Authlogics

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Once we have a complete understanding of the organisation’s technical requirements, our qualified technical teams will then design the new service to meet existing and future architecture before building a robust transition and implementation plan. This will align with our ISO20000 standards and ensures that we consult with the customer throughout the process following best practice. We set up the new cloud based solution and migrate the customer's existing solution into their new environment, or we move a customer from one cloud service to their new cloud service as required.
Setup or migration service is for specific cloud services Yes
List of supported services Authlogics

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works The underpinning of quality assurance and performance comes back to design of the cloud based solution. From the considerations taken from our consultative workshops with each customer and taking their requirements, we ensure that these are fully incorporated into the design of the solution. We then use our experts to ensure that the design of the solution is qualitatively assessed and based on best practice. From a performance testing perspective, our comprehensive test plans warrant that the service is fit for purpose before any Go Live dates.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works The solution is designed to be customer managed due to the solutions inherent integration with the customer’s Active Directory. The Amicus ITS Network Operations Centre (NOC) service if additionally selected, provides you with proactive monitoring and managing of your infrastructure and applications 24x365 to ensure that the services are always available. Amicus ITS can manage the solution if customers opt for our Active Directory Administration service which is an optional service available from our Service Catalogue.

Service scope

Service scope
Service constraints We provide support services remotely or ad hoc services onsite.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times The Basic service offers a next business day response via email and web only. The Premium service is a 4 hour global response.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Support levels We offer two levels of support for this service: Basic support offering just email support included in the licence subscription. Premium support offers a 24x365 support service with a 4 hour global turnaround time. This includes remote assistance, telephone and email support with priority call resolution.


Supplier type Reseller providing extra features and support
Organisation whose services are being resold Authlogics

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)


Price £0.18 per user per month
Discount for educational organisations Yes


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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