D&B Risk Analytics - enables global business risk supplier monitoring
D&B Risk Analytics enables you to monitor risk incidents, including those in global , regional markets, government , private databases, and corporate information. This solution leverages Dun & Bradstreet’s access to 420m global businesses providing supplier risk data to help drive informed decisions and visibility throughout all third-party relationship lifecycles.
Features
- Access information on over 420million global businesses
- Intuitive and intelligent searching for global businesses
- Automated and manual matching of your supplier records
- Portfolio analysis including risk structure, linkages and relations
- Navigate from dashboards to list views to individual records
- Customise risk bands used for analysis and alerts received
- Monitoring of D&B information
- Dashboards identify areas of risk and opportunity
Benefits
- Make informed decisions about suppliers you’re working with
- Match your records to the D&B DUNS as unique key
- Easily investigate your supplier portfolios to make informed decisions
- Identify areas of interest then take action for specific suppliers
- Build strategies for risk and supply at global level
- The solution can be used consistently across different markets
- Analyse and understand your portfolio as you like
- Manage your time without missing important updates
Pricing
£2,000 a licence a year
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
5 4 0 7 3 4 7 3 0 1 7 4 9 4 0
Contact
Dun & Bradstreet Ltd
The Public Sector Team
Telephone: 0800 001234
Email: PublicSector@dnb.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- Security patching is completed outside of core business hours and servers are rebooted individually to minimise any downtime
- System requirements
-
- Access to the Internet
- Web Browser such as Chrome, Internet Explorer, Firefox
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24 business hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Web chat is available through the D&B website or through the product
- Web chat accessibility testing
- D&B do not offer any additional support for assistive technology but offer chat and phone mediums
- Onsite support
- Yes, at extra cost
- Support levels
- D&B have three levels of support available from basic set up and training ranging to bespoke levels of support including technical and project management support and consultancy, that require a fully Specified Statement of Works prior to contract agreement in order to provide Implementation and training quotations and estimates.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Users have a range of training support available. Most products run a weekly live training webinar with a product expert in attendance, which is free to all subscribers. Additional bespoke webinars can be run for individual user groups if require. We do provide onsite training, depending on the level of support agreed prior to contract agreement. A Web based training environment is also available to all users which includes access to product videos and user guides. Our new generation of products also includes extensive help sections which also include training videos within the product.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Download option available within product
- End-of-contract process
- At the end of contract, we disable access to the platform for all users. The contract include the number of records you have loaded in the workspace for monitoring and analysis. Extra costs are for daily monitoring and Country Insight module
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- Yes
- Description of service interface
- Administrative interface used by D&B Admin team members to support customers including the setup of new users, password resets, ledger uploads & DUNS data history
- Accessibility standards
- None or don’t know
- Description of accessibility
- Using accessibility features built in to Windows O/S
- Accessibility testing
- None
- API
- No
- Customisation available
- Yes
- Description of customisation
- There is a custom Dashboard option that allows a small amount of customisation
Scaling
- Independence of resources
- System load monitored and load balanced
Analytics
- Service usage metrics
- Yes
- Metrics types
- Report usage and Management report on current status of workspace and uses
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Other
- Other data at rest protection approach
- Customer Data is obfuscated. Access is provided to staff on a need to know basis. Aronova are IS27001 certified. Application meets best practice protocols around password complexity, expiry etc
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Download option available within product
- Data export formats
- Other
- Other data export formats
- TXT
- Data import formats
- Other
- Other data import formats
- TXT
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- System is available 99.9% 24*7 except for planned maintenance communicated to the customer. Any outages / downtime outside of this, is communicated immediately with customers and recovery plans put in place.
- Approach to resilience
- Available on request
- Outage reporting
- 24*7 monitoring for services and application with service alerts and emails to on-call staff and customers.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- All access is role-based. Before a user can access management interfaces and support channels, the user must be approved and assigned to a group with the necessary privileges on a need-to-know, least-privilege basis. Access to any computing resource requires a valid username and complex password.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- Username or password
- Other
- Description of management access authentication
- Two-factor authentication is required for VPN access.
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- United Registrar of Systems
- ISO/IEC 27001 accreditation date
- 03/07/2017
- What the ISO/IEC 27001 doesn’t cover
- All 114 controls are included, none are omitted.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
-
- D&B Business Information Solutions is accredited to IS027001 security standards
- D&B Business Information Solutions accredited to IS09001 quality standards
- D&B UK is authorised and regulated by Financial Conduct Authority
- Dun & Bradstreet Ltd is accredited to Cyber Essentials Standards
- Dun & Bradstreet Ltd is an approved JOSCAR supplier
- Dun & Bradstreet Ltd is an approved HELLIOS supplier
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- D&B has published and maintains policies addressing information security and privacy requirements, a Code of Conduct, along with standards and procedures documentation as well, e.g., access provisioning. The Internal Audit group is responsible for evaluating compliance against policy. Internal Audit reports audit findings to the Board and tracks findings to completion. Dun & Bradstreet Ltd is certified to the ISO-27001 framework.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- There is a change management process in existence. No changes are made to Portfolio Manager without prior approval from D&B. D&B provide Requirements, and carry out UAT testing and sign off prior to release. D&B has a documented project / SDLC process for implementing changes. The process is not enforced for Aronova's responsibilities as the development vendor, and only provide documented requirements for implementation by Aronova, using their own change / SDLC processes. Due to Aronova's small development team, the same resources completing development also have access to the production environments as they perform both support and development roles.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Aronova have an Information & Security Incident Management policy as part of ISO27001
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Aronova have an Information & Security Incident Management policy as part of ISO27001. D&B have a Security & Logging Policy
- Incident management type
- Supplier-defined controls
- Incident management approach
- Aronova have have an Information & Security Incident Management policy as part of ISO27001
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £2,000 a licence a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- 14 day trial, limited access to data