Escrow London

SaaS Escrow and Software Escrow Services

Escrow London provides bespoke and creative escrow solutions for traditional source code and SaaS hosted applications. Our unique approach includes business continuity solutions for applications hosted in the public cloud (AWS/Azure/Google Cloud).

Features

  • Traditional source code escrow agreements
  • Agreements for SaaS hosted applications within AWS/Azure/Google
  • Standby replica environments for business continuity
  • SaaS escrow agreements for private cloud
  • Verification services to ensure the source code is usable
  • SaaS Release Verification to test the ability to continue operations
  • Automatic deposits directly from GitHub and Bitbucket
  • Code audit service to test the code structure and security
  • Vendor Financial Monitoring for AWS/Azure
  • No setup fees

Benefits

  • Provides business continuity solutions for SaaS applications
  • Reduces business risk created by reliance on third party developers
  • Provides assurance for source code developed by a third party
  • Additional protection through daily code deposits from GitHub/Bitbucket
  • Additional security provided by our private data centre
  • Additional security within our secure media vaults
  • No initial setup fees
  • AWS/Azure certified solution architects
  • Efficient legal process ensuring a quick turnaround of agreements
  • Creative account managers that can create bespoke solutions

Pricing

£795 to £11995 per unit per year

  • Education pricing available

Service documents

G-Cloud 11

535264232777321

Escrow London

Evan Lever

020 3862 0380

evan@escrowlondon.co.uk

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We encourage our clients to put in place an escrow arrangement for the application files and database prior to the migration process. The migration process introduces an element of risk that should be planned for. In the event of a complete failure during the migration process, the client will have an up to date copy of the database, source code and application files to recover from.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We provide quality assurance through our code audit services. These services are traditionally used by organisations who seek an independant test to ensure code acquired from a third party developer has appropriate structure and free of security flaws.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Please see our service level agreement

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 4 Hours during business hours
8 Hours during weekends/holidays
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Every client is allocated a technical account manager. We do not charge additional fees for basic support.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £795 to £11995 per unit per year
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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