Software Box Limited (SBL)

SBL Trend Micro Deep Security as a Service (DSaaS) via AWS Marketplace

Security that's built for DevOps to automatically defend your AWS , Azure, GCP & VMware workloads and simplify compliance. Pay per instance starting at $0.01/hour. Proactive protection of elastic workloads against threats, malware and vulnerabilities.

Features

  • Provides comprehensive security for data centre and cloud workloads
  • Protects enterprise applications and servers from the latest attacks
  • Security optimized for AWS, Microsoft Azure, VMware and GCP
  • Delivers the best protection against ransomware and other threats
  • Single-point visibility and control of your entire security infrastructure
  • Security built to fit DevOps with robust API's and automation
  • Billed based on hourly usage, starting at just $0.01/hour
  • Simplify your life with Security as a Service

Benefits

  • Provides comprehensive security for data centre and cloud workloads
  • Protects enterprise applications and servers from the latest attacks
  • Security optimized for AWS, Microsoft Azure, GCP and on-premise servers
  • Delivers the best protection against ransomware and other threats
  • Single-point visibility and control of your entire security infrastructure
  • Protects Windows, Linux & Container workloads against network threats
  • Speed PCI-DSS and regulatory compliance with multiple security controls

Pricing

£0.01 to £0.09 per virtual machine per hour

Service documents

G-Cloud 11

533431412377596

Software Box Limited (SBL)

Danielle Connor

01347 812100

tenders@softbox.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to What software services is the service an extension to Virtual/Physical/Cloud based servers/AWS/Azure/GCP/Kubernetes/SAP
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints Deep Security as a Service (DSaaS) provides customers with advanced schedules on planned maintenance. Your purchase also includes 24x7 support from Trend Micro. You can log a support ticket right from the Deep Security console.
System requirements https://help.deepsecurity.trendmicro.com/Get-Started/Install/system-requirements.html

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Your purchase also includes 24x7 support from Trend Micro. You can log a support ticket right from the Deep Security console. Your purchase also includes 24x7 support from Trend Micro. You can log a support ticket right from the Deep Security console. aws.marketplace@trendmicro.com Premium support program (PSP) is at extra cost with additional service levels and capabilities
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Your purchase also includes 24x7 support from Trend Micro. You can log a support ticket right from the Deep Security console. aws.marketplace@trendmicro.com Premium Support Program(Additional purchase required) provides you with a named Customer Service Manager who will be your on-going contact to assist you with Find out more here : https://www.trendmicro.com/en_gb/business/products/support-services.html
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide documentation and guides, including knowledgebase articles to guide you through the steps required to install Deep Security solution. Customers can leverage Trend Micros professional services partners for additional assistance and onboarding. This is not included in the standard offering.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data collected by Trend Micro is subject to the conditions stated in the Trend Micro Privacy Policy. More details here - https://success.trendmicro.com/solution/1119904
End-of-contract process To cancel your Deep Security as a Service account, you have to: 1. Deactivate and uninstall your Deep Security Agents. For full instructions, see Uninstall Deep Security. 2. Cancel your AWS Marketplace subscription if Deep Security as a Service currently bills to your AWS account. 3. Cancel your Deep Security as a Service account

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices No
Accessibility standards WCAG 2.1 AA or EN 301 549
Accessibility testing Trend Micro is committed to excellence in serving all customers including people with disabilities. More information can be found here : https://www.trendmicro.com/en_us/about/legal/accessibilitypolicy.html
API Yes
What users can and can't do using the API Get protected, stay secured, and keep informed with Trend Micro Deep Security's new RESTful API. Access system data and manage security configurations to automate your security workflows and integrate Deep Security into your CI/CD pipeline. Find out more here : https://automation.deepsecurity.trendmicro.com
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment No
Customisation available No

Scaling

Scaling
Independence of resources Vendor-defined service capacity

Analytics

Analytics
Service usage metrics Yes
Metrics types If you are subscribed to Deep Security as a Service Pay as you Go through the AWS Marketplace, you can check your current costs and usage from the AWS Billing and Cost Management console. For directions on viewing or downloading your bills, see the AWS documentation on Viewing Your Monthly Charges.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller (no extras)
Organisation whose services are being resold Trend Micro

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Data collected by Trend Micro is subject to the conditions stated in the Trend Micro Privacy Policy. More details here - https://success.trendmicro.com/solution/1119904
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability 99.99% up time.
Approach to resilience Multiple instances, hardware and data centres
Outage reporting Email notification

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Trend Micro primarily handles data that is collected through the protection policy and security events. Each tenant's information is separated using a dedicated database schema. Access and storage of this information is strictly controlled and is used for diagnostic and support purposes only. Client contact details, such as their email address, are retained encrypted at rest for client management purposes
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for Between 1 month and 6 months
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for Between 1 month and 6 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Independently accredited
ISO/IEC 27001 accreditation date December 2018
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification Yes
Who accredited the PCI DSS certification Coalfire, a Qualified PCI Auditor
PCI DSS accreditation date Oct 2006
What the PCI DSS doesn’t cover Deep Security as a Service is certified as a PCI DSS level 1 service provider. Coalfire, a Qualified PCI Auditor, has certified Deep Security as a Service according to version 3.2 of the PCI Data Security Standard. AWS is also PCI certified. The Attestation of Compliance is available on request. For more information, see Meet PCI DSS requirements with Deep Security.
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Deep Security as a Service is certified as a PCI DSS level 1 service provider. Coalfire, a Qualified PCI Auditor, has certified Deep Security as a Service according to version 3.2 of the PCI Data Security Standard. AWS is also PCI certified. The Attestation of Compliance is available on request. Deep Security as a Service has been added to the Trend Micro ISO 27001 certification, as of December 2018.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Supplier defined controls
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Supplier defined controls
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Supplier defined controls
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Supplier defined controls

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.01 to £0.09 per virtual machine per hour
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30-Day Free Trial for Deep Security as a Service or contact your Trend Micro Sales representative to explore a $0 AWS marketplace trial for Trend Micro. Simply complete and submit the form below and you’ll be up and running with a free trial in minutes
Link to free trial https://app.deepsecurity.trendmicro.com/SignUp.screen?refer=trend_dsaas_web&_ga=2.63177064.654784641.15577418341669036195.1532292115

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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