SILVER TOUCH TECHNOLOGIES (UK) LIMITED
Cloud Application Development Consultancy Support and Services
Silver Touch offers a wide range of web application development services. It can be customized as per the Customer’s need. Silver Touch provides web development services for different domains. Our services fit to all size of organizations. Customer’s satisfaction is our main goal.
Features
- We deliver applications in multiple technology stacks / platform
- Our dedicated designing team delivers industry standard UI/UX
- We are a CMMi Level 5 process Driven company
- Our solutions supports all type of infrastructure models
- Familiar with different development methodologies and models
- Our solutions are based on COTS as well as bespoke
- We can also deliver mobile based applications on all platforms
- Experience with manual and automated testing methodology
- Support for software issues & problems
Benefits
- We have wide experience working with corporate and Government clients
- Competitive project cost as our Offshore and onshore
- 100% Project delivery record
- Dedicated design / UI-UX Team
- Large pool of developers in different technologies
- Focus on customer satisfaction.
- We work with all latest technologies
- Adhere best practices and follow CMMi Level5 process
Pricing
£120 to £1,200 a person a day
- Education pricing available
Service documents
Framework
G-Cloud 12
Service ID
5 3 3 3 0 2 1 3 8 0 7 8 6 8 5
Contact
SILVER TOUCH TECHNOLOGIES (UK) LIMITED
Kunjan Jasani
Telephone: 02038725140
Email: kunjan@silvertouchtech.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We follow implementation guidelines and protocols to advise on Cloud solution architecture.
Following are the services we provide
1. Investigate
2. Discover
3. Advice
4. Document
5. Develop
6. Test
7. Live
8. Support - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Application Development
- Application Maintenance
- Application Implementation
- Application Consultancy
- Business Process Understanding and Discovery
- Application Training
Training
- Training service provided
- Yes
- How the training service works
- We provide full user training related to Applicatione software, either in one-to-one sessions or for user groups. We provide training online, over the phone or face to face.
- Training is tied to specific services
- Yes
- Services the training service works with
- Application User Training
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We help organize User Acceptance Testing and Automated Stress/Load Testing.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- We don't have any Service constraints for services mention on Service Delivery document for application development.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Project specific SLAs for different priorities
It starts with 8 hours response time and 24 hour fix time. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Yes, if required and on case to case basis.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Pricing
- Price
- £120 to £1,200 a person a day
- Discount for educational organisations
- Yes