SILVER TOUCH TECHNOLOGIES (UK) LIMITED

Cloud Application Development Consultancy Support and Services

Silver Touch offers a wide range of web application development services. It can be customized as per the Customer’s need. Silver Touch provides web development services for different domains. Our services fit to all size of organizations. Customer’s satisfaction is our main goal.

Features

  • We deliver applications in multiple technology stacks / platform
  • Our dedicated designing team delivers industry standard UI/UX
  • We are a CMMi Level 5 process Driven company
  • Our solutions supports all type of infrastructure models
  • Familiar with different development methodologies and models
  • Our solutions are based on COTS as well as bespoke
  • We can also deliver mobile based applications on all platforms
  • Experience with manual and automated testing methodology
  • Support for software issues & problems

Benefits

  • We have wide experience working with corporate and Government clients
  • Competitive project cost as our Offshore and onshore
  • 100% Project delivery record
  • Dedicated design / UI-UX Team
  • Large pool of developers in different technologies
  • Focus on customer satisfaction.
  • We work with all latest technologies
  • Adhere best practices and follow CMMi Level5 process

Pricing

£120 to £1,200 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kunjan@silvertouchtech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 3 3 3 0 2 1 3 8 0 7 8 6 8 5

Contact

SILVER TOUCH TECHNOLOGIES (UK) LIMITED Kunjan Jasani
Telephone: 02038725140
Email: kunjan@silvertouchtech.co.uk

Planning

Planning service
Yes
How the planning service works
We follow implementation guidelines and protocols to advise on Cloud solution architecture.

Following are the services we provide

1. Investigate
2. Discover
3. Advice
4. Document
5. Develop
6. Test
7. Live
8. Support
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Application Development
  • Application Maintenance
  • Application Implementation
  • Application Consultancy
  • Business Process Understanding and Discovery
  • Application Training

Training

Training service provided
Yes
How the training service works
We provide full user training related to Applicatione software, either in one-to-one sessions or for user groups. We provide training online, over the phone or face to face.
Training is tied to specific services
Yes
Services the training service works with
Application User Training

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We help organize User Acceptance Testing and Automated Stress/Load Testing.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
We don't have any Service constraints for services mention on Service Delivery document for application development.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Project specific SLAs for different priorities
It starts with 8 hours response time and 24 hour fix time.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Yes, if required and on case to case basis.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Pricing

Price
£120 to £1,200 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kunjan@silvertouchtech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.