Moore Stephens Insight Limited

ERP (Finance, HR, Payroll, Procurement) Systems Business Change and Transformation

Moore Insight provide business change and transformation services which are essential to you achieving a successful ERP system implementation.

Using structured methods, we support you to achieve real culture change, change to behaviours and working practices and to achieve process change. Create a positive change mindset and realise true benefits.

Features

  • Creating a vision for change with your leadership teams.
  • Stakeholder mapping, values assessments, targeted stakeholder interventions.
  • Change impact assessment, extent of change analysis, sentiment analysis.
  • Competence frameworks, organisational alignment, transformation engagement.
  • Organisational design, target operating model, transition support and planning.
  • Develop leadership capability, coaching and mentoring.
  • Business readiness assessments covering all project areas including change management.
  • Benefits realisation strategy and plan.
  • Develop urgency for change. Develop capability and capacity for change.
  • Communications Strategy. Communications Plan. Communications channels and messaging.

Benefits

  • Secure leadership commitment to help drive sustained business change.
  • Clear understanding of stakeholder perspectives to inform relatable change interventions.
  • Effective, targeted communication of changes across the organisation.
  • Develop change capacity and capability and embed a change culture.
  • Drive value by identifying and removing inefficiencies and duplication.
  • Evidence based change strategies aligned to vision and values.
  • Changed focused on addressing people, process, technology and data challenges.
  • Targeted change management to address organisational pain points and misalignment.
  • Coherent training strategy, needs analysis to delivery, ensures user competency.
  • Targeted and relevant training delivery aligned to the change agenda.

Pricing

£325 to £1,700 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@moore-insight.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 2 9 5 9 8 1 1 7 7 7 2 6 7 3

Contact

Moore Stephens Insight Limited Mercy Ubani
Telephone: 020 7952 4690
Email: info@moore-insight.com

Planning

Planning service
Yes
How the planning service works
Whatever our involvement, we can help establish a clear organisation structure and governance for the programme of work. This will be supplemented with a detailed plan and schedule which identify all the required deliverables based upon our ‘Target Implementation Model’ (TIM) methodology.

We can help you to plan against various recognised best-practise models including MSP, PRINCE2, Agile and Lean or a combination of several.

Our templated tools can also ensure you establish effective management and monitoring to track performance against plan, budget, quality and resources. We can also provide further structure through regular checkpoint meetings to assess progress and mitigation for any risks or issues arising.

Our consultants have a wealth of experience in assessing, planning and delivering projects in a cloud environment and are supported by well-tested and respected methodologies. With this combination, we seek to help you maximise the success of your project and achieve the best possible outcomes.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We ensure that suitable training is in place for any cloud service implementation we’re involved with, covering configuration, administration and end-user operation. These include: Training needs analysis | Training strategy | Training plan | Training materials authoring – course materials, e-Learning, quick guides, classroom materials and hints & tips | FAQ’s | Classroom delivery | Drop-in sessions / clinics | Floor walkers | Super-users | Help-desk / phone support | Knowledge articles | Helpdesk scripts | In-application hints & prompts
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Building on our approach to planning above, we have tools, methodologies and experience to help you migrate from your current systems and ways of working to new cloud services. The exact tasks and responsibilities will be specified in detail in conjunction with yourselves in the schedule/plan with clear governance around resources, work-streams, milestones and engagement.

Throughout the migration activities we will ensure robust processes for data migration, interfaces / integrations, business change, engagement, transformation, reconciliation, cutover, security, regular structured testing cycles (including System, Unit, UAT, Integration, Performance, Migration Rehearsal, OAT, Business Readiness and Acceptance) and Business Continuity.

To further assist your migration, we can also provide hands-on support during early-life of your new cloud solution including training and communications services and benefits-realisation planning.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality Assurance is embedded into everything we do. All of our methodologies start with quality criteria defined in the product descriptions for each deliverable and progress through quality assessments and checks. These checks consider the views of all relevant stakeholders and include support for the OGC (Office of Government Commerce) Gateway Review process where appropriate.

Where relevant, we encourage peer review of deliverables/outputs and have defined processes for managing and reporting quality outcomes.

We also apply our own certified quality standards including ISO9001 and Cyber Essentials.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Every project has its individual requirements. We will therefore work with you to understand whether there are any specific service constraints which would need to be considered.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our team are available to answer your questions and support you where required. We provide email support as necessary throughout the course of projects and aim to respond to questions as quickly as possible.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We work with your team in partnership and provide regular face to face support meetings with you throughout projects, being onsite wherever possible and necessary. Our team are available to answer questions that you may have.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£325 to £1,700 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@moore-insight.com. Tell them what format you need. It will help if you say what assistive technology you use.