Caretower Ltd.

Data443 ClassiDocs

Network wide Data Discovery and Data Classification. ClassiDocs discovers and classifies all data from file server through to endpoint. ClassiDocs classifies from the point of creation in accordance with compliance regulations and company regulations covering both personal and proprietary data.

Features

  • Enterprise Wide Data Discovery
  • Enterprise Wide Data Classification
  • Discovery and Classification Engine hosted in AWS or Azure
  • Classify Data at the point of creation
  • Classify all data on your network, not just servers
  • Scans endoint's and connected devices for classification

Benefits

  • Locate all data on your network
  • Enforce classification of all data
  • Customisable data classification eg-Personal Data, Proprietary Data
  • Create alerts for users
  • Helps with GDPR Compliance

Pricing

£13.80 per user per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

523385989650651

Caretower Ltd.

Davide Poli

02083729246

pro5@caretower.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints N/A
System requirements Web Browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times See Terms and Conditions
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Through the website
Web chat accessibility testing N/A
Onsite support Yes, at extra cost
Support levels See Terms and Conditions
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Provide online and user document as part of deployment package, on-site training and deployment at extra cost
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Full database export or at any time during the contract
End-of-contract process See terms and conditions

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Accessibility standards None or don’t know
Description of accessibility Via portal on a web browser
Accessibility testing None
API Yes
What users can and can't do using the API Full document of restful API
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation All look and feel and operational parameters

Scaling

Scaling
Independence of resources Single Tenancy Provisioning

Analytics

Analytics
Service usage metrics Yes
Metrics types Volume and performance
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller (no extras)
Organisation whose services are being resold Data 443

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Export to CSV or Excel format
Data export formats
  • CSV
  • Other
Other data export formats Excel
Data import formats
  • CSV
  • ODF
  • Other

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability See Terms and Conditions
Approach to resilience Hosted in commercial infrastructure by AWS
Outage reporting A public dashboard, email alerts, social media alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels See Terms and Conditions
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 AWS and Azure
ISO/IEC 27001 accreditation date Not known
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date Not Known
CSA STAR certification level Level 5: CSA STAR Continuous Monitoring
What the CSA STAR doesn’t cover Certification covered by AWS and Azure
PCI certification Yes
Who accredited the PCI DSS certification AWS and Azure
PCI DSS accreditation date Not Known
What the PCI DSS doesn’t cover N/A
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes See Terms and Conditions

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach N/A as hosted in a commercial services provider
Vulnerability management type Supplier-defined controls
Vulnerability management approach See Terms and Conditions
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach NA
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach See Terms and Conditions

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £13.80 per user per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30 day no exclusion Proof of Concept Trial

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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