Brookcourt Solutions

ThreatConnect Platform

The ThreatConnect Platform provides threat intelligence, security operations, incident response, and security management. Benefit from your entire team and knowledge in one place, putting security data in context with intelligence and analytics, process consistency with playbooks, workflows with centralized record management, measuring organisational effectiveness via cross-platform analytics and customizable dashboards.


  • Open Source Feeds
  • Ingest Premium Feeds
  • Access to CAL™ Data
  • TAXII Server
  • ThreatConnect Intelligence Source
  • Custom Dashboards
  • Automated Email Import
  • Manage Incidents and Tasks
  • Orchestration
  • Custom Indicator Types


  • Optimise operations by using orchestration and automated security processes
  • Get ahead of cyber attacks by leveraging threat intelligence
  • Gather artifacts from internal cases/incidents to turn into intel
  • Speed up the process for determining relevancy of IOCs
  • Prioritize security operations on business impact, threat landscape, and vulnerabilities
  • Data enrichment that ties into SecOps specific tools (bi-directional)
  • Communication and collaboration tools for within the Security Operations Team
  • Maintain a chain of evidence or timelines of events
  • Time-saving when collecting artifacts from various sources
  • Measure/report MTTR, MTTD, and other KPIs of performance


£77500 per unit

Service documents

G-Cloud 11


Brookcourt Solutions

Phil higgins


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints None
System requirements For Cloud customers, no requirements needed.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24/7 weekdays
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Onsite support
Support levels Standard Service and Support: Includes generally available patches and fixes as well as generally available product upgrades.
Enhanced Service and Support: Includes generally available patches and fixes as well as generally available product upgrades.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Login to the platform
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction API or export
End-of-contract process Users no longer have access to the platform

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Mobile is optimised for use.
Accessibility standards None or don’t know
Description of accessibility Web Content Accessibility Guidelines 2.0 Level A (Yes), Level AA (yes) and revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18th, 2019.
Accessibility testing Testing involved use of native platform accessibility features supplemented with manual inspection of Accessibility API output.
What users can and can't do using the API The ThreatConnect API allows users to access ThreatConnect data progamatically through HTTP queries and to obtain structured results via JavaScript Object Notation (JSON). This allows for integration with other products to enhance the analytical process and to employ the data as the user sees fit.

The number of Full Users is dependent on the purchased subscription package. Read Only and Commenter users are unlimited.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation The ThreatConnect Platform provides the ability to automate the aggregation of threat intelligence sources in one place, freeing the team from the mundane task of data collection so they can focus on analysis and response. Building on the data aggregation capabilities, ThreatConnect integrates with a variety of analysis tools and services to further streamline and automate the team’s work. ThreatConnect’s application programming interface (API) allows the teams to create customizations of the Platform that fit their processes and use cases. Creating custom dashboard is limited to Dedicated Cloud deployment.


Independence of resources We scale the system horizontally to deal with large user bases.


Service usage metrics Yes
Metrics types Sample report upon request
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Other
Other data at rest protection approach Some data such as passwords are encrypted at rest; not the larger data set
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach API or export
Data export formats
  • CSV
  • Other
Other data export formats
  • JSON
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
  • JSON
  • XML

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability ThreatConnect will use commercially reasonable efforts to make
ThreatConnect’s products available with a Monthly Uptime Percentage (defined below) of at least 99.8%, in each case during any monthly cycle (the “Service Commitment”).
Approach to resilience Available on request.
Outage reporting Notification thresholds and destinations are generally based on contractual requirements.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Access requires authentication. Internal access is restricted to only using multifactor authentication from trusted sources.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 DEKRA
ISO/IEC 27001 accreditation date 31/07/2018
What the ISO/IEC 27001 doesn’t cover The scope ISMS certified is "Configuration, management, support, and delivery activities related to cloud systems supported by RDS"
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Certified ISO27001:2013 policies.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Changes are categorized by risk of implementation and risk of non implementation. Categorization determines the workflow for an approval, which may require approval from both technical and security management. Changes are validated uponc ompletion and include rollback guidance.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Vulnerability severity is based on a CVSS v3 scoring and patched within 7, 30, and 90 days for critical, high, and medium vulnerabilities, respectively. Vulnerabilities are identified through many avenues, including scanning of files, libraries, images, containers and third-party penetraion tests.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Incidents are categorized by both systems affected type of incident. The former determines the makeup of the response team, and the latter determines the method of management.
Incident management type Supplier-defined controls
Incident management approach In line with our ISO27001:2013 certification, incidents are categorized by both systems affected type of incident. The former determines the makeup of the response team, and the latter determines the method of management.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No


Price £77500 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial Threat Connect Open is a completely free way for individual researchers to get started with threat intelligence. While this is not a trial of the full platform, Threat Connect Open allows you to see and share open source threat data, with support and validation from our free community.
Link to free trial

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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