Service Transition Support
This service delivers robust transition planning and support of new, updated and retired services and suppliers. The service includes the provision and co-ordination of skilled resources with a common and proven transition framework to support and execute eﬀective change whilst managing the risks of complex transition periods.
- Expert Transition specialist resources
- Service Management and Cloud Specialists.
- ITIL qualiﬁed.
- Strong operational experience.
- Flexible, on demand service to meet capacity peaks.
- Standard transition process reﬁned to your requirements.
- Support on and oﬀ-boarding of new providers.
- Help mature internal capabilities.
- Reduces Transition risk.
- Flexible resourcing, enables peak workloads to be managed.
- Delivers operational excellence.
- Delivers ﬁnancial, service, agility and customer satisfaction beneﬁts.
- Provides coaching/training and knowledge transfer to permanent staﬀ.
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