PalisadeSECURE Ltd

'EPAS' User Password Analytics, policy enforcement and quality assurance

EPAS is designed to automatically perform scheduled powerful password attack simulations in a highly secure and tamperproof environment, numerically measuring the resilience of each password versus potential attacks, and using this data to engage security team end users to create truly resilient passwords across the organisation

Features

  • Customized password assessments
  • Password Re-Use and sharing Report
  • Analysis of passwords for Technical and System Accounts
  • Notification by E-Mail
  • Direct end user mail notification
  • Trusted computing and encryption

Benefits

  • Centralized transparency of password posture across hetrogeneous and distributed environments
  • Fine grained password analytics
  • Detection of weak and compromised passwords
  • Detection of shared and reused passwords
  • Ongoing password risk assessments
  • Enforcement of resilient passwords across all accounts and environments
  • Enrichment - measurable awareness training; Identity threat detection
  • Quality assurance for privileged accounts

Pricing

£0.50 per unit per year

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

5 0 4 4 1 7 3 2 4 0 1 1 5 6 8

Contact

PalisadeSECURE Ltd

Luke Drewer

01702 749651

luke.drewer@palisadesecure.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Avanti
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements
  • None - Delivered as a secure and powerful compliance
  • Secure retrieval of account information and hash values for assessment

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Standard: 9 to 5 (UK time), Monday to Friday - response time 4 hours weekends 8 hours Alternative arrangements can be made to suit the client
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible We currently do not provide web chat. However, we are willing to do so should this be required.
Web chat accessibility testing None
Onsite support Yes, at extra cost
Support levels We provide a number of support services - these are customized to suit the client needs and budget. An account manager is assigned to all clients.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide a number of implementation, support, training and managed services. Implementation is straight forward and flexible. Provide access to training tutorials. We can host a bespoke training package at a fixed price. Account Manager liaison. Help desk support.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Decommissioning process - Data and TPM chip remain in the possession of customer.
Alternatively, for any of our chipped products we can remove and destroy the chip but there is a cost for doing this.
End-of-contract process Destroying physical chips
Outstanding CCN costs where work is in progress or completed and not delivered
Ongoing costs should the client require rolling non contractual software and services support
Devices storing software if the client wishes to retain them

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Service interface No
API No
Customisation available Yes
Description of customisation The entire product can be customized to meet client needs. During the initial engagement the spec will be discussed and changes documented .

Scaling

Scaling
Independence of resources We employ a robust change management process that validates change through a central governance function. Usage notifications Tamperproof audit Usage reporting

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Not applicable. Data is held at the client location
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats Client specified
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats Client specified

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks EPAS works offline and has no internet connection EPAS is operated within the customer/processer data center
Data protection within supplier network Other
Other protection within supplier network Leverage off native methods with the highest available encryption

Availability and resilience

Availability and resilience
Guaranteed availability 99.9%
Approach to resilience Set up on client environment
Outage reporting System Health Notifications

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Other
Other user authentication User authentication Integration with CyberArk PAM
Access restrictions in management interfaces and support channels Refer to service definition document
Access restriction testing frequency At least once a year
Management access authentication
  • Username or password
  • Other
Description of management access authentication Management access authentication

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards IASME Gold (working towards BS27001)
Information security policies and processes Refer to service definition document

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Refer to service definition document
Vulnerability management type Supplier-defined controls
Vulnerability management approach Refer to service definition document
Protective monitoring type Supplier-defined controls
Protective monitoring approach Refer to service definition document
Incident management type Supplier-defined controls
Incident management approach Refer to service definition document

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks
  • Public Services Network (PSN)
  • NHS Network (N3)
  • Health and Social Care Network (HSCN)
  • Other
Other public sector networks Organisation networks

Pricing

Pricing
Price £0.50 per unit per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Happy to discuss on an individual basis

Service documents

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