Mercator IT Solutions

Mercator IT Solutions Ltd

Mercator IT Solutions provides services across Public Sector to enable technology and digital transformation change using Open Source and Cloud technologies. We understand the need for change in organisations and our services are tailored so that we can assist on both individual streams or complete Cloud transformation programmes.

Features

  • Agile + Waterfall methodologies
  • Cloud Infrastructure
  • Non Technology vendor specific
  • Design and User Research (UX)
  • User Centred Design
  • Devops Architecture, delivery and support
  • CI/CD pipeline automation

Benefits

  • Over 9 years' experience working on Public Sector projects
  • Competitive pricing
  • Enabling Modernisation of legacy systems
  • Knowledge transfer to existing workforce
  • Predominately open source technology used to help in costs savings
  • Training
  • Cost savings though automation
  • Expedited delivery through increased user engagement
  • Fail fast/learn quickly approach with no-blame culture

Pricing

£475 to £975 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin@mercatorit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 0 4 2 0 2 4 8 3 7 7 8 4 4 0

Contact

Mercator IT Solutions Martin Drewitt
Telephone: 01892 611161
Email: martin@mercatorit.com

Planning

Planning service
Yes
How the planning service works
We help buyers to decide which solution best fits their need now and in the future to ensure a continuous delivery to the end users.
This is achieved by a consultative approach where the technical account manager will listen to the needs and wants of the buyer, a subject matter expert will then assist in architectural design and best practice followed by consultants to deliver the concept and finally a support team to run business as usual. All of the above services can be taken in part or as a whole.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Mercator IT Solutions can assist in migrating your services with a consultative approach, using subject matter experts on your particular needs to ensure there is no loss of service to the end user.
This is done through understanding your needs and developing a strategy to facilitate a seamless transition from your current legacy system to the new system. You can either use your own workforce to complete this or we can provide consultants to complete the whole task ensuring knowledge transfer is achieved in the process. We can also bolster your existing team with the skills required until you are in a position to take the project in-house.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Mercator IT Solutions Ltd can give best practice guidance on all aspects of Testing and Quality Assurance. We can then deliver these outcomes or work in tandem with your current workforce to ensure knowledge transfer is maximised.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Mercator IT Solutions supports your cloud hosting and software services by providing specialist expertise to ensure all cloud platforms and technologies are tuned for optimum performance.

Service scope

Service constraints
There are no current constraints to services we supply.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Mercator IT Solutions provide support starting at 1st line through to 4th line. If necessary this can be escalated to the technical account manager who, if required, will engage a subject matter expert to resolve any outstanding issues.
This covers all aspects of the services that we can provide to you.
Please see pricing document for costings.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£475 to £975 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin@mercatorit.com. Tell them what format you need. It will help if you say what assistive technology you use.