Gradian Systems Ltd

Broadcom/Symantec Email Fraud Protection (EFP)

A typical enterprise has 30 to 50 applications sending emails. With no means to authoritatively identify the sender, anyone can easily impersonate these emails. EFP is the only fully automated, FedRAMP-authorized DMARC anti-phishing solution that provides an authoritative approach to eliminating deception-based email attacks, including BEC.


  • It Just works. One Click Configuration. No operational overhead
  • Fully automated discovery of thousands of services
  • Simple, intuitive GUI for adding services eliminates DNS updates
  • Automatically adjusts to underlying network and platform changes
  • No false positives. Legitimate services are never blocked
  • Does not extract, process, or store PII — ever
  • FedRAMP authorized, SOC Type 2 compliant
  • Facilitate GDPR, HIPAA compliance


  • Visibility and enforcement without putting your PII at risk
  • No DMARC RUF used
  • Shortest time to enforcement among major vendors
  • Get 100% success rate
  • Near zero investment of people’s time
  • Save £200K+ in operational expenses compared to alternate solutions


£43.61 a user

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 12

Service ID

5 0 0 0 8 6 7 3 9 1 7 5 6 0 6


Gradian Systems Ltd Ciaran O'Rourke
Telephone: 07770 377 936

Service scope

Software add-on or extension
Cloud deployment model
Public cloud
Service constraints
System requirements

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see Gradian Support Guide attached.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Onsite support
Support levels
Please see Gradian Support Guide attached.
Support available to third parties

Onboarding and offboarding

Getting started
Gradian possess the skills and support to configure, deploy, support and run this service on your behalf. These services can be found under Gradian's Professional Service and Gradian's Managed Configuration Service. Alternatve support options can be found under Gradian's Technical Account Service Plan (T.A.S.P) and Gradian Support for Symantec Products.
Service documentation
Documentation formats
  • PDF
  • Other
Other documentation formats
End-of-contract data extraction
Provided by service provide in a variety of formats. Please note, no personal data is stored.
End-of-contract process
For renewals, there is no interuption in the serivce. For customers who leave the service, we provide the configuration files and guidance on migrating to the next service.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
No difference.
Service interface
Description of service interface
Web browser Interface.
Accessibility standards
None or don’t know
Description of accessibility
Through a secure HTTP connection.
Accessibility testing
Customisation available
Description of customisation
By importing DMARC data and seeing custom reports based on their unique data profile. Further, they can determine which services should and shouldn't be authorized.


Independence of resources
Symantec have built scalability and redundancy into many parts of the system.


Service usage metrics
Metrics types
Through a dashboard and occassional reports sent via email.
Reporting types
  • Regular reports
  • Reports on request


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
Other locations
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
From the application.
Data export formats
Data import formats
Other data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.9% Availability.
Approach to resilience
Enforce Platform is setup as HA on AWS.
Outage reporting
Symantec will contact the email address provided by the customer to advise of outages.

Identity and authentication

User authentication needed
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Through RBAC.
Access restriction testing frequency
At least every 6 months
Management access authentication
Description of management access authentication
Users are authenticated through 2FA, email and password combined with random time sensitive token generation.

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
  • SOC2 Type 2
  • US FedRAMP

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
Other security governance standards
SSAE-18, SOC2 Type2, Privacy Shield and FedRAMP compliance.
Information security policies and processes
All of engineering, from the CTO downward, is highly focused on ensuring security is a part of everything we do. Security controls and checks are build into our SDLC, along with continuous monitoring and scanning.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Changes follow an infrastructure as code approach, enabling changes to be reviewed and scanned for vulnerabilities prior to being deployed. Our CI and deployment systems are automated, with human gates to ensure reliability and effectiveness.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Vulnerability scans are done on a regular cadence as well as part of any change. Scans result in either a logged notificaiton of success, or a triggered alert. If the software build or vulnerability scan alerts, the action in question is stopped until it can be reviewed and investigated. This prevents any code based vulnerabilities from reaching the staging or production environments.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
All systems are monitored and logged. All code libraries are rigorously scanned on a continuous basis. Any Zero Day bugs are patched immediately or as soon as a patch is available. CVE are verified continuosly by scanning code in our repositories for vulnerabilities and ClamAV for viruses.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incidents can be reported from systems or any individual. Incidents generate a ticket in our system of record, and are triaged to determine severity (if required). Key groups are alerted, and a record of actions begins. Depending on the type of incident a response plan is initiated, providing procedures for investigation, preservation, notifications, and forensics.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks


£43.61 a user
Discount for educational organisations
Free trial available
Description of free trial
Initial domain analysis which provides reporting on the global emailing activity for primary and secondary domains.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.