Roleshare
Roleshare is the smart site for shared roles. We make finding and creating job-share pairs easy for companies and individuals to implement. Our smart matching algorithim pairs individuals together based on a wide array of criteria, removing any guesswork or manual searching.
Features
- Matching Algorithim for roles
- Matching analysis
- Application Tracking & reporting
- Inbuilt Chat
- Instant Notifications
- Matching Algorithim for individuals
- Joint Application
Benefits
- Roleshare's streamlined workflow and simplistic design makes matching easy.
- Roleshare's joint applications process helps pairs apply in better ways
- Roleshare's smart matching capabilities enable better pairing of job/rolesharers
- Roleshare's messaging platform keeps everyone updated in real time.
- Roleshare's matching capabilities present better matches for roles or individuals.
Pricing
£99 to £1,499 an instance a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dave@roleshare.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 12
Service ID
4 8 8 4 7 5 5 3 9 5 6 0 7 0 7
Contact
Roleshare Limited
David Smallwood
Telephone: +447936340451
Email: dave@roleshare.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- No specific constraints, we will adjust our solution to meet our customer's requirements.
- System requirements
-
- Internal job board on which to share roles internally.
- External job board which Roleshare can connect to distribute roles.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
24hr response SLA during working week days.
Weekends and Public Holidays, expect above 24hr response following next working week day. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Webchat is available on all of our pages via a Hubspot integration.
- Web chat accessibility testing
- We have not yet carried out testing with assistive technology users. It is our intenton to do so ahead of September 2020
- Onsite support
- No
- Support levels
-
09:00 to 17:00 Monday to Friday.
No additional cost for support. - Support available to third parties
- No
Onboarding and offboarding
- Getting started
- We will provide a guided onboarding for any business users + video training for all individual users.
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
- By making a request to Roleshare. At which point the Roleshare team will prepare an extract and share in a compliant fashion.
- End-of-contract process
- At the end of the contract, the business user would no longer be able to add roles to the platform. (unless they resubscribe). And all roles that were visible and available would expire so no individual users would be able to see or apply for these roles.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
-
Our site is fully responsive and built with a mobile first methodology.
No major differences in capability between mobile and desktop. - Service interface
- Yes
- Description of service interface
- Adminstrators have access to see roles on the platform and applicants that have applied / shown an interest in those roles.
- Accessibility standards
- None or don’t know
- Description of accessibility
- Www.roleshare.com/login
- Accessibility testing
- We have not completed any testing for users of assistive technology as yet, but plan to do so before September 2020.
- API
- Yes
- What users can and can't do using the API
-
Roleshare business customers can implement the RoleshareAPI to surface suitable candidates for Roles posted by the business customer.
The Roleshare API can be used to post roles from the business customer application tracking system into Roleshare.com in order to attract a wider talent pool. - API documentation
- Yes
- API documentation formats
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The solution can be designed to align with the business customer's branding and look and feel.
Scaling
- Independence of resources
- We operate our services on an AWS Elastic Beanstalk implementation with Autoscaling. This gives all our customers the protection that no single customer can severely impact the platform's capabilities.
Analytics
- Service usage metrics
- Yes
- Metrics types
-
Roleshare tracks and reports on:
Number of roles and the status of thes roles.
Time which a role has been open and remaining time to close.
Number of applicants and the status of these applicants.
Number of months remaining in agreement. - Reporting types
-
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- EU-US Privacy Shield agreement locations
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Physical access control, complying with another standard
- Encryption of all physical media
- Other
- Other data at rest protection approach
- See https://docs.aws.amazon.com/emr/latest/ManagementGuide/emr-data-encryption.html
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- By making a request to Roleshare. At which point the Roleshare team will prepare an extract and share in a compliant fashion.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
-
Our service level agreement with all customers is a guarantee that provides full refund for any part of the services that are not performed due to downtime.
E.g. If contracted to perform for 1 year, and our services went down for a month, then we would provide a refund for 1/12 of the contract. - Approach to resilience
- Available on request
- Outage reporting
- Email Alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
-
Our platform has two user profiles.
Talent and Business.
Business users are given privileges to see applications from talent, post roles and manage the subscription of the service.
Talent user can view applications from other talent users, apply to roles but do not have any access to business controls. - Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- We use Amazon Web Services Cloud which is Security Certified.
- Information security policies and processes
- See https://aws.amazon.com/compliance/programs/
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
All versions of our platform code releases are tracked and stored in a private repository that is directly tied to the platform, enabling simple revision.
All changes to hardware configurations are logged in the Roleshare infrastrutcure configuration logbook. Clearly identifying any changes in configuration that we have made.
All changes are vetted against our security standards and guidelines to ensure compliance. - Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
In order to assess our website and application vunerabilities we work with a company called Detectify.com. Their solution helps companies identify up to 1500 known vunerabilities.
We work in an agile framework and security threats / challenges are prioritised over all other work items. As such we normally address issues within a two week sprint window. - Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We work with a company called Detectify to provide real time alerts and monitoring on our platform and applications. Their solution helps companies identify up to 1500 known vunerabilities. We work in an agile framework and security threats / challenges are prioritised over all other work items. As such we normally address issues within a two week sprint window.
- Incident management type
- Supplier-defined controls
- Incident management approach
-
We do have pre-defined processes for common events i.e. User complains about another user / wants to report non-compliance with AUP.
In order to report on specific incidents users are able to
a) raise tickets with our support team via our service centre.
b) raise concerns directly in the interface.
We track and report on these issues in real time.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £99 to £1,499 an instance a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Full access to Roleshare.com to list 5 roles and handle any applicants that arise from those 5 roles.
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dave@roleshare.com.
Tell them what format you need. It will help if you say what assistive technology you use.