Proventeq Limited

Content Sync Service and Enterprise Content Integration

Proventeq Content Sync Service enables synchronization of content from a wide range of ECM platforms on to Cloud-based content platforms, such as SharePoint Online (Office 365) and Oracle Cloud. It enables organisations to integrate on-premise ECM applications with Cloud-based platforms by publishing or migrating content in real time.

Features

  • Configurable, rules based synchronisation of business critical documents
  • All inclusive service - no requirement to purchase additional tools
  • Sync from File-Share, Oracle WCC/UCM, OpenText eDOCS, Documentum, Meridio, Worksite
  • Preserve and Enhance Metadata and Taxonomy
  • Remap or retain Security permissions as part of Sync
  • Flexibility to meet bespoke requirements
  • Real time File sync for business critical documents

Benefits

  • Effective Enterprise Content Integration for improved content access
  • Business continuity during migration from on-premise to Cloud-based platforms
  • Prompt support and expert consultancy for best practices
  • Content integration with Business Applications (ERP, CRM, HCM etc.)

Pricing

£550 to £1200 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

4 8 4 3 8 3 5 1 8 6 8 2 3 0 3

Contact

Proventeq Limited

Natacha Chenchery

0118 907 9296

sales@proventeq.com

Planning

Planning service
Yes
How the planning service works
Best practices guidance on Enterprise Content Integration and Synchronisation to helps in choosing the right strategy for migration to cloud based content platforms.

Identify Business application integration with cloud based content platforms in order to manage content from your enterprise applications, provide content services for existing content sources, and integrate data with content to enhance relevancy in terms of the following use cases
Sales - Enable sales organizations to drive more efficient collaboration to manage content and communications amongst sales teams and with customers.
Digital Workplace - Streamline employee processes and improve productivity with intranet and information sharing sites such as department onboarding, company events, training sites, and employee collaboration
Business to Business Collaboration - Collaborate more effectively with partners and suppliers with invoice tracking, RFP management, training, and onboarding sites.
Marketing - Rapidly execute on marketing initiatives with collaborative digital asset management; build campaign sites, brand portals, and secure content exchanges.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft
  • Oracle
  • Amazon
  • Box

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The service enables real time migration of content from existing platforms to cloud based content platforms.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft
  • Oracle
  • Amazon
  • Box

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Support available for Proventeq Content Sync

Service scope

Service constraints
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£550 to £1200 per person per day
Discount for educational organisations
Yes

Service documents

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