NashTech

Development & Testing

Assisting organisations by extensively testing cloud services

We have an independently managed Quality Management Group (QMG) into which all testing resources report and our Software Development processes are CMMi level 5 end-to-end (the gold standard of development and quality management certification).

Features

  • Application Failover testing
  • Application Unit, Manual, Automated UI, Performance, and Load testing
  • Component and Endpoint testing
  • Data protection and penetration testing
  • High availability and disaster recovery testing
  • Mobile Services Testing
  • SaaS migration testing for email, CRM, document storage
  • Scaling and geo location/CDN testing
  • User acceptance testing
  • System testing

Benefits

  • Ensure applications services continue in the event of failures
  • Extensive application testing provides ensures it can match demand
  • Black/White box testing allow issues to be identified accurately
  • Ensure compliance with GDPR and related regulations
  • Ensure systems remain available and MTTR is minimised
  • Test mobile end points for peak loads
  • Test migration approaches to ensure successful go-live
  • Ensure services perform globally where needed

Pricing

£130 to £1550 per person per day

Service documents

Framework

G-Cloud 11

Service ID

4 7 8 2 1 8 1 9 7 5 9 9 2 4 5

Contact

NashTech

Tim Lewis

+44 (0)207 333 0033

info@nashtechglobal.com

Planning

Planning service
Yes
How the planning service works
NashTech has a Consultancy service that has experience in deploying many different applications to a variety of cloud hosting vendors, using this experience NashTech can help buyers implement their cloud requirements in the most efficient manner both for the transition and the on-going delivery
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
NashTech has a broad experience in deploying many different applications to a variety of cloud hosting vendors and using this experience NashTech can help buyers implement their cloud strategy in the most efficient manner both for the transition and the on-going delivery. Through our Consulting practice we are able to advise clients on the most suitable options across vendors, tailored to the clients individual needs and budget. Where required we can also help clients to remain as provider agnostic as possible by leveraging technologies such as OpenStack and Containers. We also design and migrate both Infrastructure and Applications on behalf of our clients and offer both Cloud only and Hybrid design patterns to make your transition as to the cloud or between clouds as fluid as it can be.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security testing
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • CEH
  • CISM
  • CompTIA Security+

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
NashTech provide a flexible and responsive support service where our clients feel that they are part of a single team working towards a common goal. NashTech has • ITIL based processes • CMMi 5 accreditation to bring predictability to outcomes • An offshore capability to reduce investment • An established development and testing service

Service scope

Service constraints
NashTech is a mainly offshore provider and most of our development services are provided remotely from Vietnam, but consultancy services are provided by UK based support delivered from London

User support

Email or online ticketing support
Email or online ticketing
Support response times
Acknowledgements to tickets submitted into our ITSM portal are essentially dependent on the priorities of the tickets and the service windows agreed with our clients. Support during public holidays, weekends and out-of-normal working hours can be arranged, with appropriate response times. We recommend that critical incidents are logged either by telephone, or web chat to ensure prompt response and resolution.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
None
Support levels
Our Application Maintenance and Support service is based around the traditional 5 priority levels from "critical" to "planned", each with unique SLA's which are agreed with our clients. Costs for the service are not predefined but determined by, but no limited to, the levels of service required and the estimated volume of activity and effort. To support the service our clients are assigned an Engagement Manager who is responsible for the end to end delivery of the service. The service is designed to meet the needs of our clients and will utilise appropriately skilled technicians.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Price
£130 to £1550 per person per day
Discount for educational organisations
No

Service documents

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