ITHQ LTD

Dark Web ID

Stolen user credentials (emails and passwords) found on the Dark Web can indicate that your company or a 3rd party application or website that your employees use has been compromised, so you can take immediate action

Features

  • Real-time alerts for compromised credentials
  • API integration with other monitoring platforms
  • Monitoring of hidden chat rooms
  • Monitoring of unindexed sites
  • Monitoring of private websites
  • Monitoring of peer-to-peer (P2P networks)
  • Monitoring of Internet Relay Chat channels
  • Monitoring of social media platforms
  • Monitoring of black market sites
  • Monitoring of 640,000 botnets

Benefits

  • Accounts compromised through external parties can be identified
  • Early visibility of compromised accounts
  • Improved security posture
  • Customised reporting
  • Private account monitoring for executives
  • IP Address monitoring

Pricing

£1,200 to £1,200 an instance a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at transform@ithq.pro. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 7 7 9 8 2 6 6 7 7 2 1 8 6 9

Contact

ITHQ LTD Dale Nursten
Telephone: 02039977979
Email: transform@ithq.pro

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
No internal system requirements - cloud software platform only.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA to be agreed with client based on requirements
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
To be agreed with the end user.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
As agreed with the end user.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Data is provided real-time; at the end of the contract the end user can extend or terminate the agreement but there is no retained data.
End-of-contract process
Access to the service is removed unless an extension is agreed.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
Standard HTML5 web based interface
Accessibility standards
None or don’t know
Description of accessibility
Standard HTML5 web based interface
Accessibility testing
None
API
Yes
What users can and can't do using the API
Automate ticketing on detection of compromised credentials
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
No
Customisation available
No

Scaling

Independence of resources
Service is based in the public cloud to enable scale on demand.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Kaseya

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
End users do not store data in the service.
Data export formats
Other
Other data export formats
No data export is available as no data is stored.
Data import formats
Other
Other data import formats
No data import is required.

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
As a public cloud service continuous uptime is expected.
Approach to resilience
Available upon request.
Outage reporting
Through a Web Portal

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Admin rights are required in order to make changes to the service.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials Plus

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials Plus
Information security policies and processes
ISO27001

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available upon request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Available upon request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available upon request.
Incident management type
Supplier-defined controls
Incident management approach
Available upon request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1,200 to £1,200 an instance a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Limited to 7 Days

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at transform@ithq.pro. Tell them what format you need. It will help if you say what assistive technology you use.