BearingPoint Ltd

Hypercube

Put your business data to work. Unlock understanding, discover unrealized opportunities, generate predictions and avoid risks before they happen. HyperCube takes huge volumes of data and turns it into actionable insights.

Features

  • Analytic platform to explain complex phenomenon and predict behaviours
  • Integrated API and code to customise everything for your needs
  • Easily explainable rules sitting behind complex predictive models

Benefits

  • Make AI a reality in your business. Efficiently.
  • Focus on what matters most: Your business
  • Unveil insights with ease for smarter decisions
  • Create beautiful supervised visualizations in a finger snap
  • Get your predicitive capabilities to the next level
  • Design & Deploy your own business app with speed

Pricing

£20500 to £36000 per licence per year

  • Free trial available

Service documents

G-Cloud 11

476689995509732

BearingPoint Ltd

Stewart Johns

07976 812978

UKPublicSectorBD@bearingpoint.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No constraint when you are using Cloud solution, to be discussed for Hybrid solutions
System requirements Chrome Web Browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 9am - 6pm Monday - Friday
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels For any on-site services needed to ensure the proper performance of Hypercube Research’s obligations, the customer shall reimburse Hypercube Research for all reasonable travel, accommodation and subsistence costs in connection, wherever the provision of such services will result in Hypercube Research’s representatives travelling more than fifty (50) kilometers from their usual work location. Costs shall either be calculated on an actual basis or charged at a set rate to be notified from time to time in advance by Hypercube Research to Customer.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Yes a training is included with the licence fee
Service documentation No
End-of-contract data extraction Export functionalities is everywhere in the product.
You can also export your data through the API
End-of-contract process We are destroying all users data

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Everything is doable through the Web Interface and through the API with no limitation
API documentation Yes
API documentation formats HTML
API sandbox or test environment No
Customisation available Yes
Description of customisation You can write your code with the API and customise everything

Scaling

Scaling
Independence of resources Our platform is in a private cloud for each customer. There is no impact for infrastructure sharing between customers

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Less than once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Export functionalities are everywhere in the product.
You can also export your data through the API
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The Hypercube solution availability will be available as follows: Monday to Friday 8:00 am to 20:00 pm (GMT/GMT+1), Saturday 08:00 am to 12:00 pm (GMT/GMT+1), Sunday and Bank holiday as required. No other exceptions (e.g. year/month end etc.) are allowed. Excluding scheduled Support and Maintenance ; Sundays and Bank Holidays shall be reserved for Support and Maintenance and / or ad-hoc data processing e.g. backing data out. Any such Sunday or Bank Holiday requirements shall be notified and agreed to by Hypercube Research in advance. Planned Support and Maintenance Upgrades – With the exception of exceptional circumstances requiring more extensive intervention, there will be a maximum of 8 hours of downtime per quarter for such Support & Maintenance Upgrades. Any Planned Support and Maintenance shall be announced at least five business days prior to the event with the need for urgent intervention by Hypercube Research. In the case of the need for an urgent intervention, Hypercube Research will provide Customer with as much advance notice as reasonably practical.
Should the above service levels be interrupted or not met at one instance, users will be refunded a month's user license fee for two consecutive working days of Hypercube not being available.
Approach to resilience Available on demand
Outage reporting Outages for our Hypercube solution are reported by sending email alerts to all Hypercube users.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels We are using Json Web Token (JWT)
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 DMSZ GmbH Deutsche Managementsystem Zertifizierungsgesellschaft mbH, Griesheim, Germany
ISO/IEC 27001 accreditation date 04/11/2017
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Cyber Essentials Certificate
  • ISO 27002
  • ISO 27005

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27002
ISO 27005
Information security policies and processes BearingPoint is ISO 27001 & ISO 27002 certified. Our risk assessment methodology follows the methodology promoted by ISO 27005. In terms of policies, we have documented, we review and update the policies below that cover the following (these policies can be available on demand): Antivirus Policy, External Accounts Policy, Firewall Policy, Information Technology Use Policy and Guidelines, Mobile Device Management Policy, Network Policy, Password Policy, Remote Access Policy, Web Filtering Policy, Wireless Networking Policy, Removable media & backup Policy, Cryptography Policy ,Downtime Policy, Use of external services Policy, Email & instant messaging Policy, IT standards Policy, IT Purchasing Policy, IT support Policy, User account management Policy, Patch Policy, IT Cloud & server Policy, Telephony acceptable use Policy, Data classification & handling Policy, Clean desk & digital media disposal policy.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach We are doing everything in DevOps
All devOps code is commited in Git
All code is reviewed by 2 other people
We are tracking modification through TerraForm state and AWS services like Security Monitoring with Amazon Macie
Vulnerability management type Undisclosed
Vulnerability management approach Continuously based on threat severity
Protective monitoring type Supplier-defined controls
Protective monitoring approach Security Monitoring with Amazon Macie
Incident management type Supplier-defined controls
Incident management approach Ticket creation with a due date based on the SLA
Ticket management in our daily meeting until resolution
Incident report through email

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £20500 to £36000 per licence per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Prospective users can have access to one day's free trial of the Hypercube solution along with one day's support.

Service documents

pdf document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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