Web load, volume and performance testing
Test applications empirically under simulated load. Prove that your application meets non-functional requirements. Determine hosting costs in the public cloud, based on expected usage. Discover failure points and inform development teams in advance of launch.
Features
- Customised simulations to represent real usage
- API Testing
- Full-browser testing
- HTTP-only testing
- Architecture review to inform test design
- Low cost test runs
- Expert interpretation of results
- Advice on remediation
- Integration with continuous integration and delivery
Benefits
- Ensure you meet defined non-functional requirements
- Informed budgeting and cost management in the public cloud
- Help your development team identify and fix bottlenecks
- Routine automated testing against staging environments
- Repeat tests at low cost against new releases
Pricing
£1,000 to £2,000 a unit
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@isotoma.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
4 7 6 4 1 2 2 4 0 1 5 5 1 2 9
Contact
Isotoma Ltd
Andy Theyers
Telephone: 01904313980
Email: enquiries@isotoma.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- No
- System requirements
- Access to web application over the Internet
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24 hours (9am to 5pm UK working days exc weekends and bank holidays)
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Technical account manager provides support as required, within limits in the service definition document.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We provide telephone or video conference consultation to explore your needs and specify the requirements. We will then configure the service on your behalf.
- Service documentation
- Yes
- Documentation formats
-
- ODF
- End-of-contract data extraction
- Historical report data will have already been provided.
- End-of-contract process
- CSV exports will be provided as part of the price, on request.
Using the service
- Web browser interface
- No
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
- Scalable cloud service.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Users with portal access can export data on demand.
- Data export formats
- CSV
- Data import formats
- Other
- Other data import formats
- No data import
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- None
- Approach to resilience
- Available on request
- Outage reporting
- N/A
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- Available on request.
- Access restriction testing frequency
- Never
- Management access authentication
- 2-factor authentication
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- QMS
- ISO/IEC 27001 accreditation date
- 22/03/2019
- What the ISO/IEC 27001 doesn’t cover
- ISO 27001 covers our entire business
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Available on request.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Available on request.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Available on request.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Available on request.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Available on request.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £1,000 to £2,000 a unit
- Discount for educational organisations
- No
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@isotoma.com.
Tell them what format you need. It will help if you say what assistive technology you use.