Isotoma Ltd

Web load, volume and performance testing

Test applications empirically under simulated load. Prove that your application meets non-functional requirements. Determine hosting costs in the public cloud, based on expected usage. Discover failure points and inform development teams in advance of launch.

Features

  • Customised simulations to represent real usage
  • API Testing
  • Full-browser testing
  • HTTP-only testing
  • Architecture review to inform test design
  • Low cost test runs
  • Expert interpretation of results
  • Advice on remediation
  • Integration with continuous integration and delivery

Benefits

  • Ensure you meet defined non-functional requirements
  • Informed budgeting and cost management in the public cloud
  • Help your development team identify and fix bottlenecks
  • Routine automated testing against staging environments
  • Repeat tests at low cost against new releases

Pricing

£1000 to £2000 per unit

Service documents

G-Cloud 11

476412240155129

Isotoma Ltd

Andy Theyers

01904313980

enquiries@isotoma.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints No
System requirements Access to web application over the Internet

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24 hours (9am to 5pm UK working days exc weekends and bank holidays)
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Technical account manager provides support as required, within limits in the service definition document.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide telephone or video conference consultation to explore your needs and specify the requirements. We will then configure the service on your behalf.
Service documentation Yes
Documentation formats
  • ODF
  • PDF
End-of-contract data extraction Historical report data will have already been provided.
End-of-contract process CSV exports will be provided as part of the price, on request.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
API No
Customisation available No

Scaling

Scaling
Independence of resources Scalable cloud service.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Users with portal access can export data on demand.
Data export formats CSV
Data import formats Other
Other data import formats No data import

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability None
Approach to resilience Available on request
Outage reporting N/A

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels Available on request.
Access restriction testing frequency Never
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 QMS
ISO/IEC 27001 accreditation date 22/03/2019
What the ISO/IEC 27001 doesn’t cover ISO 27001 covers our entire business
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Available on request.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on request.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Available on request.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Available on request.
Incident management type Supplier-defined controls
Incident management approach Available on request.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1000 to £2000 per unit
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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