CDW Limited

CDW CloudCare Health Check for AWS

Innovative and complex Cloud infrastructure requires periodic maintenance to help it run smoothly, to help organisations ensure compliance, govern spending, and stay to within budget. Expert advice and guidance from a trusted and credible partner can prove invaluable in helping organisations to leverage the possibilities that AWS offers

Features

  • A fixed price, time, and outcome professional service engagement.
  • Delivered by highly skilled, AWSaccredited teams
  • Customers gain clear understanding of their ‘current state’ AWS deployments.
  • Identify areas of improvement according to Amazon’s Cloud Maturity Model
  • Helps to maintain secure, well-architected, and scalable environments for workloads
  • Effective in helping to identify and reduce shadow IT

Benefits

  • A fixed price, time, and outcome professional service engagement.
  • Delivered by highly skilled, AWSaccredited teams
  • Customers gain clear understanding of their ‘current state’ AWS deployments.
  • Identify areas of improvement according to Amazon’s Cloud Maturity Model
  • Helps to maintain secure, well-architected, and scalable environments for workloads
  • Effective in helping to identify and reduce shadow IT

Pricing

£3,750 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 7 4 9 8 2 0 9 4 6 8 3 3 5 0

Contact

CDW Limited Andy Wood
Telephone: 0161 837 7744
Email: tenders@uk.cdw.com

Planning

Planning service
Yes
How the planning service works
Via CDW CloudCare
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
CDW deliver knowledge transfer training through our technical consultants, vendor approved training courses and training tailored to the customer's IT environment.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
ISO 9001, 20000, 27001 certified

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
CDW support cloud hosting and software services through our 24x7 Service Centre.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Subject to contract SLA
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Dependent on the requirement

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£3,750 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.