CGI - DevOps Managed Service

Helping introduce automated deployment practices to your organisation to ensure automated, reliable, repeatable deployments of your key systems that can be monitored and healed in a responsive rather than a reactive manner. We will work with your existing team to transfer knowledge, build and help to implement better working practices.


  • Implement Deployment Tooling such as Puppet, Kubernetes, Chef, Ansible, Docker
  • Incorporate advanced monitoring of services and applications
  • Introduce well defined Release Processes and tooling like Capistrano
  • Enable Platform as a Service (PaaS) automation and delivery
  • Enforce strong Configuration Management regime
  • Support and improve your Continuous Delivery strategy
  • Sectors: Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government, Education


  • Reduce the cost of environment management and deployment issues
  • Reduces the risk of inconsistency and environmental introduced issues
  • Ensure consistency of deployment, across physical, virtual and cloud infrastructure
  • Automation; fully automates your environment and service delivery
  • Testing; ensures your services are fully tested in consistent manner
  • Elasticity; pay for what you need when you need it
  • Resilience; improve service and application availability.


Planning service Yes
How the planning service works Our DevOps engineers will work with your developers or infrastructure engineers to analyse your current operating environment, in terms of its infrastructure, current tooling in use, and the processes being followed to deploy your applications. With an aim to helping you improve, we want to understand how things are currently maintained, identify sources of error from pain points, and identify parts of the process we think will be susceptible to high levels of automation.
Planning service works with specific services No


Training service provided Yes
How the training service works In the process of working with us, your organisation benefit from the knowledge of our engineers by gaining expertise, allowing them to operate more effectively and efficiently, and enabling much higher levels of autonomy.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works In order to be able to suggest solutions or provide consultancy, we will develop an understanding of the culture in the organisation, not just in terms of technology, but also the people employing the technology as well as your organisational structures and processes in place.
It is important for us to understand your current levels of expertise with respect to release management, tooling, automation and modern software ideologies, and how it impacts your existing governance model.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works N/A

Service scope

Service scope
Service constraints Not every project has the luxury of being greenfield, and it is also possible that services like development of the applications that are running on your infrastructure may be performed by a different organisation, which presents its challenges to control or change certain aspects of processes. It could also be the case that you have agreements with particular hardware vendors, or have particularly high levels of security to be maintained. In order to work with you effectively and be able to move forward in a realistic manner, understanding these constraints is a large part of our analysis.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels This service does provide telephone support


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)


Price £618 to £1200 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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