Dun & Bradstreet Ltd

D&B Compass

Providing insight into the suppliers, customers and third parties to help procurement & compliance professionals make faster, more informed decisions. From identifying and verifying to due diligence and monitoring, D&B Compass empowers procurement & compliance professionals to manage their third-party throughout the entire lifecycle of the relationship.

Features

  • Provides audit trail to enable visibility into the data
  • Risk assessment is recalculated at multiple steps
  • Profile includes PEP’s, Sanctions, Adverse Media, Litigation & Criminal Activity
  • Continuous, ongoing review of entities to identify changes in risk
  • Alerts provided to notify of changes, which may require action
  • Screen suppliers /customer/partner master files associated with transactions
  • Integrates with all existing systems w/out IT support
  • Configurable portal experience for easy action management
  • Assessment of self-disclosures integrated into the process
  • D-U-N-S lookup in-tool reduces number of false positives

Benefits

  • An online portal that customers direct their 3rd parties to
  • Identify &Verify entities; Enrich with firmographic & risk data
  • Append ownership data to further understand who else benefits
  • Meets audit regulations, including FCPA, OFAC and AML
  • Gathers data from a series of multilingual questionnaires
  • Identify owners of relevant business processes
  • Automated cloud-based solution removes manual processes
  • Solution works across all departments with an integrated workflow
  • In-tool repository of all documents and decisions for auditing
  • Risk assessment for shared entity across organizations

Pricing

£135000 per licence per year

Service documents

Framework

G-Cloud 11

Service ID

4 7 1 1 3 5 5 6 1 0 2 9 2 0 8

Contact

Dun & Bradstreet Ltd

Ron Turner

01628492436

turnerr@dnb.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Planned Maintenance windows as per SLA and as communicated to the customer
System requirements
  • Access to the Internet
  • Web browser such as Chrome or Firefox

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24 business hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels D&B have three levels of support available from basic set up and training ranging to bespoke levels of support including technical and project management support and consultancy, that require a fully Specified Statement of Works prior to contract agreement in order to provide Implementation and training quotations and estimates.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started User documentation
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Users can utilize the reporting capability to extract their data prior to contract end. Once the contract ends, users will be unable to access the UI.
End-of-contract process User's credentials are expired and all access to the product is withdrawn at the end of the contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices No
Service interface No
API Yes
What users can and can't do using the API APIs are used to pull in risk data (RDC Screening)
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Through configuration, workflows, questionnaires, etc can be customized.

Scaling

Scaling
Independence of resources System load monitored and load balanced

Analytics

Analytics
Service usage metrics Yes
Metrics types User usage statements
Reporting types Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold RDC, Livingston, Certa

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach D&B's Information Security Program (GSR - Global Security And Risk) Uses The ISO-27001 Framework.
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Most of the data can be downloaded but not all.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Other
Other protection within supplier network Security Standards implemented per D&B policy

Availability and resilience

Availability and resilience
Guaranteed availability System is available 99.9% 24*7 except for planned maintenance communicated to the customer. Any outages / downtime outside of this, is communicated immediately with customers and recovery plans put in place.
Approach to resilience Available on Request
Outage reporting 24*7 monitoring for services and application with service alerts and emails to on-call staff and customers.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Role based access controls
Access restriction testing frequency At least every 6 months
Management access authentication
  • Username or password
  • Other
Description of management access authentication Two-Factor Authentication Is Required For Vpn Access.

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 United Registrar of Systems
ISO/IEC 27001 accreditation date 03/07/2017
What the ISO/IEC 27001 doesn’t cover All 114 controls are included, none are omitted.
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • D&B Business Information Solutions is accredited to IS027001 security standards
  • D&B Business Information Solutions accredited to IS09001 quality standards
  • D&B UK is authorised and regulated by Financial Conduct Authority
  • Dun & Bradstreet Ltd is accredited to Cyber Essentials Standards
  • Dun & Bradstreet Ltd is an approved JOSCAR supplier
  • Dun & Bradstreet Ltd is an approved HELLIOS supplier

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes D&B has published and maintains policies addressing information security and privacy requirements, a Code of Conduct, along with standards and procedures documentation as well, e.g., access provisioning. The Internal Audit group is responsible for evaluating compliance against policy. Internal Audit reports audit findings to the Board and tracks findings to completion. Dun & Bradstreet Ltd is certified to the ISO-27001 framework.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Change tickets are opened in the automated change management system. The ticket describes the reason for the change; who requested the change and at what capacity; description of the requirements, risks and impacts; implementation, test, and back-out plans; scheduling information including analysis of potential conflict with other proposed changes. The ticket is reviewed by a Change Advisory Board at a regularly scheduled meeting. The CAB comprises technical and management representatives of each line of service management, reviews and approved or disapproves all change tickets. After the change is executed it is reviewed for post-change impact and metrics analysis.
Vulnerability management type Supplier-defined controls
Vulnerability management approach AWS Cloud services which are monitored regularly and per global standards
Protective monitoring type Supplier-defined controls
Protective monitoring approach Per AWS Cloud Defined processes in place.
Incident management type Supplier-defined controls
Incident management approach Events are evaluated for scope, impact, initial damage assessment and response level by the CSIRT team, Team members are engaged according to the scope and severity and brought into the Incident Management Team's ECC Call. The team is composed of ancillary groups and SMEs. A response plan is created containment strategy, eradication strategy, evidence retention and investigation steps. Execution is governed by the incident coordinator. Regular reports are created and provided to the CSIRT Team; timing intervals for issuing reports depend on the criticality of the event. The CSIRT team documents lessons learned. Post-incident activity is then undertaken.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £135000 per licence per year
Discount for educational organisations No
Free trial available No

Service documents

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