Link Big

Link Big

Link Big has created world first “link engine optimization” for brands and publishers to increase their average order value and return on investment from their mobile assets, tailored and aligned to their business goals.

Features

  • real time automation
  • mobile traffic optimization
  • link engine optimization
  • Adding intelagance to any mobile link
  • convert more from newsletters/chats/site
  • router link to better personalizaion
  • get more organic traffic from Instagram

Benefits

  • more organic traffic from Instagram
  • Better personalizaion for your mobile visitors
  • more click rate on your mobile links
  • less friction to your mobile visitors
  • save the 40% drop off on every extra click
  • less bounce rate from your mobile site

Pricing

£98 to £7000 per user per month

Service documents

G-Cloud 9

469274419516118

Link Big

Nadav Raviv

07522123942

nadav@link-big.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Instagram or email marketing SaaS
Cloud deployment model Private cloud
Service constraints No cons. all good
System requirements We have asw machine learning

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Fb massanger app is 100% good
Web chat accessibility testing The fb chat works gr8 on our site
Onsite support Yes, at extra cost
Support levels We support by email & chat 24/7
phone calls are on skype & Whatsapp
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Online training by email/chat/deck
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction We dont save any data
End-of-contract process We charge monthly fee (extra services with a set up fee) > http://link-big.com/pricing/

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service We read different meta data from mobile than desktop
Accessibility standards None or don’t know
Description of accessibility I dont understand what you mean :-(
Accessibility testing Our tech is "contextual link" (patent pending) cloud platform
API No
Customisation available Yes
Description of customisation Our client choose where our "router link" route will be

Scaling

Scaling
Independence of resources We have an Instagram check up to QA they are not bots

Analytics

Analytics
Service usage metrics Yes
Metrics types Clicks from Google Analytics + more data from there
Reporting types
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach We dont save data
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network Other
Other protection within supplier network Asw cloud

Availability and resilience

Availability and resilience
Guaranteed availability http://link-big.com/wp-content/uploads/2016/08/Linkbig-TermsandConditions-29.6.2016-PDF.pdf
Approach to resilience Available on request
Outage reporting Email

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Not relevant to us
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance accreditation No
Security governance approach Amazon takes care of it
Information security policies and processes Amazon takes care of it

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Not relevant to us
Vulnerability management type Undisclosed
Vulnerability management approach Not relevant to us
Protective monitoring type Undisclosed
Protective monitoring approach Alert from our platform
Incident management type Undisclosed
Incident management approach After alerts from our cloud platform we email to clients

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £98 to £7000 per user per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Free for 10 days up to 30
Link to free trial http://link-big.com/

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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