Sopra Steria Ltd

Sopra Steria SME Booster – Service Design

Our service helps your organisation leverage innovative SME capabilities to solve complex challenges. Our service enables rapid SME engagement, integrated and overseen by Sopra Steria’s experienced and Cloud and Consulting experts. The service delivers a Proof of Concept, Roadmap and Service Design for implementation of an SME capability.

Features

  • Design an SME Proof of Concept
  • Run an SME Proof of Concept
  • High level business value and feasibility assessment
  • Development of a roadmap for implementation of the SME capability
  • High-Level Service Design for capability delivery capability and exploitation
  • Available in England, Scotland, Wales and Northern Ireland.

Benefits

  • Investigate relevant SME capabilities for your business
  • Engage and conduct business with a large SME ecosystem
  • Investigate next-generation processes and solutions from SMEs through POC
  • Develop a practical roadmap for implementation of an SME capability
  • Reduce uncertainty around SME delivery capability and capacity
  • Increase your confidence in SME capability integration at scale
  • Reduce costly capital expenditure
  • Increase flexibility by rapidly responding to evolving market requirements
  • Investigate commodity IT service replacement with cutting-edge SME technologies/services
  • Understand how the capability used in your organisation

Pricing

£350 to £1,950 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 6 6 4 9 8 8 1 9 2 7 1 6 6 4

Contact

Sopra Steria Ltd Chris Horne
Telephone: 07954 834 818
Email: soprasteria-gcloud@soprasteria.com

Planning

Planning service
Yes
How the planning service works
Sopra Steria offers cloud design, planning and consultancy services across the transformation lifecycle to leverage full benefits of cloud adoption, including reduced costs, increased flexibility & scalability (meeting demand fluctuations) and improved availability (removing single points of failure) .
Our dedicated cloud Centre of Excellence has certified and experienced consultants who help clients identify requirements to reap maximum benefits, in the most cost efficient way.
We’re supplier and vendor agnostic. Able to find the most appropriate solution for your requirements, whether private, public or hybrid cloud supporting Platform Infrastructure, Software as a service.
We implement projects in a collaborative manner based around our proven iQ Business/Quality management system, acknowledging your governance, utilizing Agile, Waterfall or hybrid practices as appropriate.
Our cloud consultants can offer the following consultancy / planning services.
• Setting vision and strategy
• Design and architecture services – end-to-end solution design
• Identifying design inputs including policy, user needs, constraints, opportunities and organisational readiness
• Developing a roadmap
• Vendor analysis – assessing vendors to meet your requirements
• Security assurance
• Service management
• Scaling, licensing and advisory services
• Build and test
Please contact us, without obligation, for further information or to discuss your requirements
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We develop a skills and knowledge transfer plan at the start of each assignment which sets out our approach to upskilling both the immediate team we are embedded with and the wider organisation. If training needs are identified via training needs analysis, Sopra Steria has in an house team of training experts who are experienced in building and delivering courses in a wide variety of formats, all designed to meet customer needs and budgets.
Training can be delivered on Sopra Steria premises, customer premises or online, supported by standard & bespoke documentation as required. Training can be delivered to management, stakeholders, end-users, project/delivery teams and trainers (‘train the trainer’ for self-sufficiency).
We are vendor agnostic with excellent relationships, with Crown Hosting, UK cloud, Microsoft Azure, Amazon Web Services (AWS) and Google. Including on some certified reseller and partner status
Please contact us directly, without obligation, for further information or simply to discuss your requirements.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Experienced consultants from our dedicated cloud Centre of Excellence (CoE) help clients plan the migration to ensure minimal risk and impact to service.
Sopra Steria can guide the migration journey, from planning through to implementation and handover, both to the cloud for the 1st time or between existing cloud hosting providers, infrastructures and services. We have extensive capability and experience in cloud migration, our expertise in migration tools and processes eases transition from legacy to cloud-based applications, ensuring minimal downtime and improved efficiency.
Sequencing complex transitions including moving applications whilst still maintaining integrity and integration with legacy systems (dual running).
• Critically assess the migration pathway and develop detailed plans
• Plan and deploy, connecting to legacy systems using APIs
• Re-design legacy systems using cloud-based Microservice applications and APIs
• API management, from design to implementation
• API registry and API gateways development and build
• Manage applications in containers
• Providing necessary infrastructure and platforms for successful migration
Please contact us directly, without obligation, for further information or simply to discuss your requirements.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Utilising our experienced in-house capability Sopra Steria is able to provide
• Accessibility testing – for users who require assistive technologies
• Application testing – Product integrity via bespoke automated or manual testing. Reporting on investigation results, bugs and issues.
• Data auditing – Data profiling against intended purpose.
• Load and performance testing – Infrastructure and applications under realistic loads.
• Process auditing – Review process integrity, take-up and applicability.
• Software auditing – Specifications and standards requirements and compliance
• System auditing – Validity and suitability testing for IT architecture, configurations, practices and operations
Our proven quality and business management system “iQ” governs everything we do and everything we deliver. iQ is certified to the following standards:
• ISO 9001:2015 (Quality Management)
• ISO 20000 (Service Management)
• ISO 27001 (Information Security Management)
and fully aligned to these industry best practice frameworks:
• ITIL 2011
• CMMI for Service
• CMMI for Development
• Prince2
Please contact us directly, without obligation, for further information or simply to discuss your requirements.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security accreditation and compliance support
  • ISO27001 certification audits and compliance support
  • GDPR assessment and compliance support
  • Security Architecture Support
  • Penetration testing, vulnerability management and scanning
  • Protective monitoring and threat intelligence
  • Above-Secret IT security services
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • CTL
  • OSCP

Ongoing support

Ongoing support service
No

Service scope

Service constraints
There are no service constraints to detail here. Any constraints would be discussed once requirements were fully understood.

User support

Email or online ticketing support
Email or online ticketing
Support response times
The speed and type of responses can depend on agreement with specific customers to meet their requirements and SLAs, also with the severity of any incident.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Text based web chat accessible via a desktop window (can be client based or browser based).
Web chat accessibility testing
We have not undertaken any testing with assistive technology users.
Support levels
Sopra Steria delivers a full range of support and service management options, aligned with ITL, ISO20000 and ISO 27001, from our own service centres both UK onshore and offshore. Each customer has a named Client Director as a point of contact, supported by 24x7x365 helpdesk contact options. Support solutions for this service can be tailored to meet specific client needs and scaled to match the required level of support depending on the service requirement. Any service requirements and associated solutions would be explored prior to any order.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£350 to £1,950 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.