3Bees Consulting

Microsoft Azure Consultancy Services

Provide digital technology solutions that enable business and organisations to work smarter, faster, better.

Specialising in

Delivery Management
Business Architecture
Service Transition
Data Architecture
Systems Migration
Technical Design Services
Cloud Services

We can enhance your Cloud journey and work independently of or collaboratively with your in-house team.

Features

  • Microsoft Azure services (IaaS, PaaS, Serverless Data).
  • High security, Global hyper-scale cloud enabled auto-scaling and auto-healing.
  • Flexible expert design and implementation services.
  • Secure cloud management services.
  • Multi platform monitoring using LogicMonitor
  • SOC/SIEM Design Services.
  • Database Design / Administration Services.
  • Performance Monitoring, Analysis and Alerting Solutions.
  • Cloud Migration Design Services
  • Data Architecture, Management and Transformation

Benefits

  • Azure hosting combined with 3Bees consultancy services.
  • Pay-as-you-go cloud consumption.
  • Expert cloud infrastructure, cyber-security, data and compliance specialists.
  • Subject Matter Experts on Microsoft Services
  • Power Platform Specialists (Power BI, PowerApps, Power Automate)
  • Suitable for migrations and re-platforming, or new digital workloads.
  • Secure cloud architectural patterns & blueprints.
  • Documentation Services with ADO integration
  • Bespoke and Innovative design solutions
  • Analyse, Review and Recommend service improvements

Pricing

£0.01 a unit a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at John.Burton@3bees.consulting. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 6 3 3 7 3 8 4 3 9 0 3 2 1 2

Contact

3Bees Consulting John Burton
Telephone: 07545550726
Email: John.Burton@3bees.consulting

Service scope

Service constraints
See https://docs.microsoft.com/en-gb/azure/ to determine applicable constraints based on buyers requirements.
System requirements
See https://docs.microsoft.com/en-gb/azure

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response time SLAs are agreed with client to best suit their needs.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
The level and type of support required is bespoke to the client. Costs can be optimised with the provision of remote support services. The level and nature of support can be increased to suit customer requirements.

Dedicated Technical Account Management & Support Engineers ensure familiarisation with the client environment, minimising the spin up time spent initiating a support call.
Support available to third parties
No

Onboarding and offboarding

Getting started
Where necessary, onsite training (both classroom and 1-2-1) is available.

Detailed documentation is available in Wiki, MarkDown, PDF, Word or HTML formats.

Access and guidance to Microsoft vast documentation library is provided.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
  • Wiki
  • Markdown
  • Microsoft Office Formats (word, powerpoint, Visio etc)
End-of-contract data extraction
Customer are able to remove their data at any time through the same means they uploaded. Either over their network or via the Azure Import/Export services.

Ref: https://www.microsoft.com/en-us/trustcenter/privacy
End-of-contract process
Microsoft contractually commits to specific processes when a customer leaves a cloud service or the subscription expires. This includes deleting customer data from systems under our control.

If you terminate a cloud subscription or it expires (except for free trials), Microsoft will store your customer data in a limited-function account for 90 days (the “retention period”) to give you time to extract the data or renew your subscription.

During this period, Microsoft provides multiple notices, so you will be amply forewarned of the upcoming deletion of data. After this 90-day retention period, Microsoft will disable the account and delete the customer data, including any cached or backup copies.

Using the service

Web browser interface
Yes
Using the web interface
Manage and deploy services via the Azure Portal. See https://azure.microsoft.com/en-gb/
Web interface accessibility standard
None or don’t know
How the web interface is accessible
N/A
Web interface accessibility testing
N/A
API
Yes
What users can and can't do using the API
Users can create their own APIs using the Azure API Management service.

The Azure Service Management API which provides programmatic access to much of the functionality available through the Management Portal.

Ref: https://msdn.microsoft.com/en-us/library/azure/ee460799.aspx
API automation tools
  • Ansible
  • Terraform
API documentation
Yes
API documentation formats
HTML
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
  • Other
Using the command line interface
The Azure command-line interface (currently version 2.9.1) is a set of commands used to create and manage Azure resources.

The CLI is available across Azure services and is designed to get you working quickly with Azure, with an emphasis on automation.

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
All resources are provisioned in Microsoft DataCenters. These have the capacity to scale both horizontally and vertically. Resources can either be shared or dedicated. Dedicated resources are more expensive than shared, but guarantee availability at peak times.
Usage notifications
Yes
Usage reporting
  • Email
  • SMS

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft Cloud Services

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Full Backups
  • Incremental Backups
  • Point in Time Backups
  • Archive Backups
  • Differential Backups
  • Databases
  • File Services
  • Virtual Machines (Linux)
  • Virtual machines (Windows)
Backup controls
Users have the capability to initiate backups via a dedicated user portal. Backups can be ad-hoc or scheduled.
Backups that form part of SLA/KPI recovery processes are performed in association
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
  • Single datacentre with multiple copies
Scheduling backups
Users schedule backups through a web interface
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Ref: http://www.microsoftvolumelicensing.com/Downloader.aspx?DocumentId=13655

for Microsoft's Online Service Terms and Conditions
Approach to resilience
In region transparent resilience to protect single assets with Geo-replication available to protect against more significant outages.
Outage reporting
All service reporting, availability metrics and alerting transports would be agreed with the customer.

Identity and authentication

User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
Azure Active Directory uses Role Based Access Controls to define administrative functions. Administrators will have access to features in the Azure portal and, depending on their role.

Ref: https://docs.microsoft.com/en-us/azure/active-directory/active-directory-assign-admin-roles
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password
Devices users manage the service through
  • Dedicated device over multiple services or networks
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Security governance and compliance is based on Microsofts standard operating procedures and Operational Assurance Framework.

Adhering to these standards ensures that the platform remains compliant across a number of recognised certifications.

Microsofts own assurance and compliance tools are utilised to measure conformity.
Information security policies and processes
Microsofts Information Security Management Processes enable Microsoft Azure to maintain and improve its management system for information security. This ensure that Azure manages the protection of its assets to acceptable security levels based on defined risk management processes.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Configuration and Change management are completed in-line with the encumbent standards of the client
Vulnerability management type
Undisclosed
Vulnerability management approach
Azure is responsible for the deployment, management and update of ant--Malware tools placed on Virtual Machines. Current status and alerting information are provided using the Azure Portal.

Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.
Protective monitoring type
Undisclosed
Protective monitoring approach
Microsoft Azure employs sophisticated instrumentation and monitoring capabilities that integrate at all levels of the Azure service.

Proactive monitoring continuously measures the performance of key subsystems of the Microsoft Azure services platform against the established boundaries for acceptable service performance and availability. When a threshold is reached or an irregular event occurs, the monitoring system generates warnings so that operations staff can address the threshold or event.
Incident management type
Undisclosed
Incident management approach
Incident management would integrate with the customers current processes and procedures. Where these are not present, the standard coordinated processes of Identification, Containment, Fix and Recover would be observed.

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Hyper-V
How shared infrastructure is kept separate
Ref: https://www.microsoft.com/enus/TrustCenter/Security/default.aspx

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Ref: https://www.microsoft.com/en-us/environment/energy

Pricing

Price
£0.01 a unit a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Microsoft provide access to a time bound instance of their Azure platform.
Link to free trial
https://azure.microsoft.com/en-us/free

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at John.Burton@3bees.consulting. Tell them what format you need. It will help if you say what assistive technology you use.