Enable Technology

Microsoft Azure & Office 365 Support and Maintenance

We provide consultancy, services, solutions and support for all Microsoft cloud related platforms, including Office 365 and Azure.

Features

  • Cloud consultancy
  • IT department improvement planning
  • IT Managed Services
  • Cloud migrations

Benefits

  • Reduces risk of downtime
  • Delivers outsourced IT support services using industry experts
  • Enables cloud operations with no downtime
  • Fully managed IT services with Service Desk and end-user support

Pricing

£30 to £50 per user per month

  • Education pricing available

Service documents

G-Cloud 10

461116797446334

Enable Technology

Michael Garcia

03337722123

michael@enable.technology

Planning

Planning
Planning service Yes
How the planning service works We work with our customers to determine their business goals and design solutions that deliver maximum benefit at a reasonable cost, with pragmatic, commercial and industry-leading consultancy services.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Office 365
  • Azure

Training

Training
Training service provided Yes
How the training service works We offer remote and onsite training for all users, including both administrators and end-users.
Training is tied to specific services Yes
Services the training service works with
  • Office 365
  • Azure

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We are experts in cloud migrations, enabling clients to reduce on-premises architecture or operate in a hybrid model, delivering maximum benefit of Cloud technology
Setup or migration service is for specific cloud services Yes
List of supported services
  • Office 365
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We work with our customers to create bespoke testing and QA plans

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We operate a fully managed IT service, including Service Desk with multiple methods of contact, including phone, email, remote chat assistance and remote control.

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We have excellent SLAs dependent on issue priority and customer need.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Web chat is available via our website, without constraint
Web chat accessibility testing Web Chat is regularly tested and used by our clients
Support levels We offer various support levels depending on customer need. Our services offer excellent value without compromising on end user experience.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Pricing

Pricing
Price £30 to £50 per user per month
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑