Softcat Limited

Forcepoint Cloud Access Security Broker (CASB)

Forcepint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications so that it enables csutomers to overcome compliance and. Information assurance restrictions on using the. Cloud

Features

  • CASB functionality
  • cloud security
  • cloud dlp
  • cloud UEBA
  • cloud. Application control,
  • single sign on to cloud applcations
  • cloud SIEM capability
  • shadow IT control

Benefits

  • Accelerate cloud adoption
  • Get more value from cloud applications such as O365, Salesforce/Gsuite
  • enables protective controls to be applied to any cloud application

Pricing

£6.78 per user

Service documents

Framework

G-Cloud 11

Service ID

4 5 8 9 0 5 7 4 8 2 2 6 6 2 8

Contact

Softcat Limited

Charles Harrison

01612725766

psitq@softcat.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Web Security and Data Loss Prevention (DLP)
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None, in fact uniquely vs comeptitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors Forcepoint will have a UK isolted CASB cloud by the end of June 2019
System requirements
Internet connectivity

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties
Yes

Onboarding and offboarding

Getting started
"Customers will be able to utilise a setup wizard apon first log on to walk through a basic setup inorder to confirm connectivity and a base configuration. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional
Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services. "
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be extracted in a common format such as CSV
End-of-contract process
The service will terminate and arrangements can be made to decommission the service

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
CASB API allows for integration with cloud applicatoins for logging, reporting, cloud data discovery, data remediation, and application management.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Solution administrators can customize reporting, policies, and application management. Our CASB sercie is consumed as a service it is licensed by the number of users that need to be protected, each "CASBSS" license entitels the organisation to protect the users for up to 15 cloud applications with no additional cost. The solution comes with many out of the box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based o aspects of the coud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional

Scaling

Independence of resources
The Forecepoint CASB service is fully multi tenented and located in an AWS high avialbaility cluster, we have never seen evdencee of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)

Analytics

Service usage metrics
Yes
Metrics types
As part of our US Government FEDRAMP certification we have intropduced a number of auditing feastures - at a hjigh level these are - administrator actions, unsuccessful login attmepts, logout du to inacitivy, mobile devices removed,
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
We use AWS standard encryption methods to protect customer data, each individual customer tenant has unique keys protected under our SOC2 type 2 certification
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
PDF

Data-in-transit protection

Data protection between buyer and supplier networks
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Other
Other protection within supplier network
There is no network as such the service operates in an AWS environmen, networking within the tenent is protected to ISO 27001 standards.

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail availble at this link (section 2) https://www.forcepoint.com/legal/cloud-services-service-level-agreement
Approach to resilience
Available on request (not public knowledge)
Outage reporting
Email alerts are provided

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Available on request (not public)
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
Less than once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Description of management access authentication
Available on request (not public)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO/IEC 27001 accreditation date
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
What the ISO/IEC 27001 doesn’t cover
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
Available upon request
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27018 and SCO 2 type II
Information security policies and processes
Available on request (not public)

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£6.78 per user
Discount for educational organisations
No
Free trial available
No

Service documents

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