KONSOLUTE

Office 365 Auto Classifier

Auto Classifier has the ability to Intelligently tag documents uploaded into SharePoint Online with suggested metadata. The product uses Machine Learning algorithms to improve the quality of tagging throughout its usage.

Features

  • Real time dashboards and reporting
  • Automated content tagging
  • Intelligent content analysis based on machine learning
  • Fully scalable and highly available
  • Compliance manager integration
  • Automated workflow approval
  • Full audit history and centrally managed logs
  • Flexible administrations models (delegated / centrally managed)

Benefits

  • Intelligent content analysis based on machine learning
  • Automated content tagging and classification
  • Full integration with managed metadata taxonomy and folksonomy
  • Improved compliance and record management
  • Improved search and content discovery

Pricing

£30000 to £40000 per instance per year

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

4 5 4 0 6 4 4 2 3 6 4 8 5 9 5

Contact

KONSOLUTE

Ashkan Jabbari

+44 203 579 3526

ashkan@konsolute.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
An existing Office 365 tenant
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
An existing Office 365 subscription
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see SLA
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Remote, online and onsite support.
Dedicated account manager
Cost varies depending on the service agreement
Support available to third parties
Yes

Onboarding and offboarding

Getting started
There will an onsite training and support
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
The data is hosted on Microsoft Cloud platform. Standard Microsoft data export API can be utilised to export data as and when required.
End-of-contract process
The service will be terminated at the end of contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The experience has been tailored for smaller form factors.
Service interface
No
API
Yes
What users can and can't do using the API
Provisioning process can be triggered through the API
Reports can be generated through the API
Request statues can be queried through the API
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
This is a modular solution where sites provisioned can be customised by the buyers

Scaling

Independence of resources
The service benefits form Azure auto scaling features

Analytics

Service usage metrics
Yes
Metrics types
Site usage statistic and real time dashboard and reporting
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Standard Microsoft data export API
Data export formats
Other
Other data export formats
Data export needs to go through a transformation process
Data import formats
Other
Other data import formats
Data import needs to go through a transformation process

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Standard Microsoft's Office 365 platform availability applies, please see https://www.microsoft.com/en-us/trustcenter for details.
Approach to resilience
Standard Microsoft's Office 365 platform resilience applies. Please see https://www.microsoft.com/en-us/trustcenter for details.
Outage reporting
Trough the Microsoft's Office 365 platform message centre.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Via Azure active directory
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Konsolute align all services with the principles and standards described in the ISO20000 accreditations.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Standard Microsoft's Office 365 platform change management processes applies
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Standard Microsoft's Office 365 platform vulnerability management processes applies
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
As the solution is based on the Microsoft's Office 365 platform, please see https://www.microsoft.com/en-us/trustcenter for details.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
As the solution is based on the Microsoft's Office 365 platform, please see https://www.microsoft.com/en-us/trustcenter for details.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£30000 to £40000 per instance per year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A PoC platform hosted on a trial Office 365 tenant
All services included
Limited to 30 days

Service documents

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