Netech IT Solutions Ltd

Managed AWS Consultancy Services

Netech’s AWS-certified consultants conduct thorough review and evaluation of your IT infrastructure. We’ll help organisations identify areas of improvement, tightening security and optimizing costs. We apply the best practices of AWS Well-Architected Framework, we’ll architect a secure, resilient cloud infrastructure that delivers reliability, performance, and cost-efficiency.

Features

  • Provide advice and guidance to  design/ implement AWS cloud solutions.
  • Pre-sales assistance, requirements gathering.
  • Create strategic customer road maps.
  • Help organisations choose, configure, and implement cloud services they need.
  • Setup managing and maintaining an AWS cloud solution.
  • Planning, deployment and integration of AWS cloud resources services infrastructure.
  • Best practice use case guidance
  • Perform tasks such as monitoring performance, security and privacy.
  • Troubleshooting and best practices guidance for all AWS services
  • Operationalize the development of apps leveraging cloud resources and platforms

Benefits

  • Digitally transform cloud operations and processes.
  • React quickly to changes in demands, circumstances without changing infrastructure.
  • Utilize the cloud computing efficiently to be efficient and competitive.
  • Analytical and database capabilities help surface valuable and actionable data
  • Empower organizations to make better, more informed decisions
  • Digitally transform operations, processes to be more productive & efficient.
  • Troubleshooting and best practices guidance for all AWS services
  • Triage your AWS cloud initiatives
  • Optimize your AWS spend
  • Continuously iterate and Innovate

Pricing

£450 to £1,450 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sandeep@netechitsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 5 1 3 1 2 8 3 4 7 5 1 4 3 1

Contact

Netech IT Solutions Ltd Sandeep Gurjar
Telephone: 0191 267 6766
Email: sandeep@netechitsolutions.co.uk

Planning

Planning service
Yes
How the planning service works
At Netech our strategy has four stages:

Assess
Plan
Migrate
Manage.

Assess:
At this stage, we will analyze the on-premise environment as it currently exists, and determine what the organization is going to need from its AWS deployment. During our assessment process, we will consider the organization's current and future needs.

Plan:
At this stage, we will map dependencies to ensure that everything will be migrated. We will examine "what if" scenarios, plan backup/disaster-recovery strategies, and run a proof of concept test migration.

Migrate:
One we have a plan in place, we can begin the migration. With the proper assessment and planning, this is usually the easiest part of the process. By planning ahead and analyzing the environment, we are able to sidestep the issues that could lead to lengthy downtime.

Manage:
The job isn't over once the services have been deployed. A significant part of AWS managed services lies in managing the deployment once the transition has occurred. We will provide support, governance, data protection management, security management, patch management, monitoring, and more.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Netech provides training to the organisations to address core end-user training for AWS infrastructure. Our AWS training courses are for beginner, intermediate and advanced levels as well as for upgrades, who want to expand their knowledge in AWS technologies. User training services includes training guides for admins and end users. Our training are designed to give AWS users the knowledge and skills to productively utilise AWS service in the buyer's environment. Our training course will cover the core functionality along with foundational level knowledge on cloud concepts; core AWS services; security, privacy, compliance, and trust; and AWS pricing and support.
Training is tied to specific services
Yes
Services the training service works with
AWS

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We schedule the migration after business hours or over a weekend to minimize disruptions. We check the systems and turn on advanced security tools, like Advanced Threat Protection, so your business is protected from day one.

Before we start migration we ensure our assessment and planning stage has been achieved. We will map dependencies to ensure that everything will be migrated. we list out what could go wrong. We will examine "what if" scenarios, plan backup/disaster-recovery strategies, and run a proof of concept test migration. We will then modify our plans accordingly.

Over the years we have ran number of transitions to Azure or other services. From our experience we know what can go wrong, so we can protect against it. In the IT industry, it's often a case of "you don't know what you don't know." You don't always know what could go wrong, and that increases potential risk.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality is a vital aspect of cloud systems, and manual testing and exploratory testing continue to be an important techniques for maximizing this.

We carry out range of QA and performance testing. Our key testing among others include
• Planned manual testing. Manual testing by organising tests into test plans and test suites by designated testers and test leads.

• User acceptance testing. Testing carried out by designated user acceptance testers to verify the value delivered meets customer requirements, while reusing the test artifacts created by engineering teams.

• Exploratory testing. Testing carried out by development teams, including system integrators, testers, product owners and more, by exploring the systems without using test plans or test suites.

• Stakeholder feedback. Testing carried out by stakeholders outside the development team, such as users from marketing and sales divisions.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Service Support is one of two disciplines comprising IT Service Management. We encompasses the support processes necessary to ensure service quality. Our processes manage problems and changes in the IT Infrastructure and are more control-oriented than technical in nature. Our Service Desk is the single point of focus for all IT services clients to request services and report problems. The service desk processes include tracking and escalation procedures. In addition, our Service Desk is responsible for disseminating information to the organization regarding planned outages and/or implementation of changes impacting production services. We have separated our support model into two core disciplines: • Service support, including incident, change, release, and configuration, and service desk management) • Service delivery, including service level, capacity, availability, and financial management, along with contingency planning).

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our standard response time is within 2 hours Between 7:00 hrs to 22:00 hrs 7 days week and standard response time with 4 hours between 22:01 hrs and 06:59 hrs
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Any issues reported to us by customers are categorised into one of four levels: Standard, Moderate, High and Critical. We will assess and agree with you the criticality and impact of the issue on your business and assign an appropriate issue level, please see the below examples as indicators of how we will categorise your AWS issue if one should arise: Standard - An issue that does not interfere with your business such as a request for a repeat invoice. All non-urgent queries will be categorised as Standard. Moderate - An issue that does not interfere with the majority of features from your AWS service such as the service is running slowly. All urgent queries will be categorised as Moderate. High - An issue that results in an interruption to the service such as an inability to upload a document to SharePoint or email delivery issues. Critical - An issue where all users are unable to access the critical AWS services, such as total email processing failure – you must make us aware of any such critical situation by phone to avoid delays.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£450 to £1,450 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sandeep@netechitsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.