Business Collaborator Limited

GroupBC AIM / PIM Common Data Environment (CDE)

GroupBC provides the leading AIM CDE for Clients wanting to securely digitise and optimize asset and estate performance. The BC CDE supports the capture and assurance of supplier-delivered project information, maintaining this throughout the asset lifecycle, helping Government departments procure asset information in accordance with UK & International industry standards.


  • Client Asset Information Management Common Data Environment (AIM CDE)
  • Supports CAPEX (project) and OPEX (asset) information lifecycle workflows
  • Templated ISO19650 (PAS1192-2) CDE supporting official /sensitive and secret classifications
  • Supports Client and Supplier Information Delivery Planning and Assurance
  • Collaborative Document, Drawing & Email Management with version control
  • Supports Supplier Check, Review, Approve and Client Acceptance Workflows
  • Tendering, procurement & contract communications (NEC, RFI's, TQ's, Site Instructions)
  • Realtime visual dashboard reporting of project performance and risk
  • Integration API for CAD/Design tools, MS-Office, ERP/Finance, CAFM & iOT
  • Integrated mapping interface for CDE & external geospatial data


  • Quick to mobilise and easy to use facilitating Client adoption
  • Secure, controlled access to trusted project/programme and asset related information
  • Reduce risk of mistakes and rework using templates and standards
  • Improve decision making through online searching and real-time reporting
  • Drive project-wide benefits through best practice and knowledge sharing
  • Improve compliance by driving use of industry/organisational standards
  • Structure and track information deliverables across programmes and projects
  • Deliver teamwide access to geospatial information and connected data sources
  • Improve quality of project (PIM) to asset (AIM) digital handover
  • Reduce costs and risks of Client and Supplier information exchange


£10 to £60 per user per month

Service documents


G-Cloud 11

Service ID

4 5 0 4 2 9 1 2 6 6 4 3 2 3 0


Business Collaborator Limited

Erica Coulehan

+44 (0)118 214 2500

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
We support the current and previous release of software
System requirements
  • Access to the Internet
  • Up to date web browser

User support

Email or online ticketing support
Email or online ticketing
Support response times
As dictated by our Service Level Agreement
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Standard office hours service is included in pricing. Premium Service provides out of hours 24/7 support for Priority One calls and access to cloud support engineers at a cost of £12k per annum.
Support available to third parties

Onboarding and offboarding

Getting started
Onsite training or at our Head office, online user guide, customer specific videos, webinars
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Any authorised user can download the data to which they have access via a selectable download option. We can also optionally provide an online archive.
End-of-contract process
There is a commitment to help transition to alternative system if required at additional cost

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
The interface is fully responsive HTML 5, The majority of core functionality is available on both desktop and mobile.
Service interface
Description of service interface
Full secure systems administration via the web
Accessibility standards
None or don’t know
Description of accessibility
The user interface is built using the Bootstrap 3 interface framework which provides a responsive view across desktops, laptops, tablets and phones. The interface can be zoomed/scaled as required. The interface is partially compliant with WCAG 2.1 A. The interface partially passes items defined in (Web) EN 301 549.
Accessibility testing
What users can and can't do using the API
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
Selected Admin users can customise aspects of the look and feel of the system.
Selected Admin users can configure myriad aspects of the solution including folder structures, metadata, workflow and reports.


Independence of resources
Systems are logically separated in a virtual cloud environment. All systems are monitored for performance and availability.


Service usage metrics
Metrics types
Server loading, Disk usage, Document upload statistics, use of the Support service,
Reporting types
  • Regular reports
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Download is a standard feature of the application using a web browser
Data export formats
  • CSV
  • Other
Other data export formats
  • In the same format the information was uploaded
  • XML
Data import formats
  • CSV
  • Other
Other data import formats
  • No restrictions to the MIME types of associated uploaded files
  • IFC

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Service Credits are due if we fail to meet the SLA
99.95% uptime assured by contractual commitment
Approach to resilience
Available on request.
Outage reporting
A emailed report of outages is available on request

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
We use Bastion hosts on a management network
Access restriction testing frequency
At least once a year
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
AC Approachable Certification
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
  • Cyber Essentials

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
We use an Information Security Management system sponsored by Chief Executive Officer

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Potential threats and information about threats are identified by using Internet Security Communities such as OWASP and by making the knowledge and defensive coding against threats part of the development team responsibilities. The level of threat will determine the speed of deployment of patches.
Protective monitoring type
Protective monitoring approach
Enhanced Intrusion Protection and Detection can be provided at additional cost.
Incident management type
Supplier-defined controls
Incident management approach
Incidents are managed in an Incident Database solution that stores, tracks and reports on incidents. Where an incident involves a customer interaction that interaction is logged and tracked through the online help-desk system.
The support team will respond in a common fashion to events reported by the automated monitoring tools.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£10 to £60 per user per month
Discount for educational organisations
Free trial available

Service documents

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