Costain Limited

Carbon Management Support and Advisory Services

Expert Carbon Management and advisory services from a team of experienced and knowledgeable professionals enabling the end user to identify, manage and reduce their Carbon footprint through a robust and detailed strategic approach. Our service differs through our experience of self-delivery across multiple sectors, not simply advising others

Features

  • Carbon data management
  • Clear and insightful carbon and cost visualisations
  • Net zero carbon strategy and roadmapping with low carbon recommendations
  • Decarbonisation business cases
  • Carbon training and educational services
  • Behavioural Science to reduce carbon consumption

Benefits

  • Enabling carbon reduction and cost savings
  • Recommendations for low-carbon solutions
  • Consultants experienced in roadmapping and carbon analysis for large projects
  • Experience with integration into teams
  • Consultants experienced in carbon library creation
  • Expertise provided to reduce carbon

Pricing

£550 to £1,850 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 4 8 9 3 1 1 6 5 8 3 1 6 3 0

Contact

Costain Limited Tim Ellis
Telephone: 01628842444
Email: gcloud@costain.com

Planning

Planning service
Yes
How the planning service works
We help customers to understand their own carbon data, how it aligns and affects (or is affected by) cost, with our expert Carbon Consultants offering advice on carbon management and optimisation through the use of cloud-based software.

Costain’s Carbon Management service helps customers to identify the “hot-spots” of a project, delivering a step-change in carbon management on infrastructure projects.

We help plan for data integration from schedules of activities to allow for carbon impacts to be tracked and managed on a monthly basis, to aid customers reach their goals for reduced emissions and carbon and simultaneously significantly reducing reporting time during project delivery.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No specific constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support calls are categorised by urgency and assigned with a corresponding priority, according to impact and severity. Priority is ranked on a scale of 1 to 4, where 1 is most critical. Response times are: Priority 1 - 1hr response, 4hr resolution Priority 2 - 2hr response, 8hr resolution Prioirty 3 - 24hr response, 48hr resolution Priority 4 - 24hr response, 168hr resolution Service times are 9.00am to 17.00 (UK time), Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Costain provides support and maintenance services, managed and certified to the ISO20000 Service Management standard. This ensures that we can focus on delivering value by being agile and flexible in meeting our clients service needs, whilst continually monitoring and improving our service provision. Our standard support times are 0900 - 1700 (UK), Monday-Friday and our service desk can be contacted via phone or dedicated gcloud email address (gcloud@costain.com). All service staff are ITIL trained and we follow both the best practices set out by ITIL and required by our ISO certification. We provide: Mature Service Management process aligned with ISO2000 and ITIL; Service and contract management with dedicated service managers; Service level management and ability to work with clients to design services and define appropriate service requirements; Service management reports and KPI management; ESCROW services to ensure business and service continuity; Continual Service Improvements processes and reports. On-site support post-handover is based upon SFIA rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£550 to £1,850 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.